Danielle McCutchen
Certified Pharmacy Technician
Red Springs,North Carolina
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
16
16
years of professional experience
1
1
Certificate
Work History
Certified Pharmacy Technician
Walmart Neighborhood Market
Saint Pauls, North Carolina
04.2017 - Current
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Certified Pharmacy Technician
UNC Southeastern Health
Lumberton, NC
05.2005 - Current
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Stocked, labeled and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Set up and modified patient profiles in Pyxis/Omnicell to include current information such as medications and insurance details.
- Restocked automated medication dispensing equipment.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Skills
Medication dispensing
Drug inventory management
Intravenous admixture preparation
Patient confidentiality
Drug storage procedures
Pharmacy and customer records management
Manual and automated medication dispensing
Processing payments
Certification
CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Walmart Neighborhood Market
04.2017 - Current
CPhT - Certified Pharmacy Technician
07-2005
Certified Pharmacy Technician
UNC Southeastern Health
05.2005 - Current