LeeAnn Washington
Cambria Heights,NY
Summary
Experienced in medical records management, successfully handling patient health files in healthcare facilities. Committed to maintaining confidentiality and adhering to HIPAA privacy policies as a remote worker. Organized and detail-oriented, effectively coordinating and managing individual records for accuracy and efficiency in healthcare setting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HIM Document Specialist
Summit Health/City MD
08.2024 - Current
- Performed regular audits of document repositories, ensuring the accuracy and integrity of all stored information.
- Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements.
- Safeguarded sensitive information by adhering to strict security protocols when handling confidential documents.
- Prepared digital files, physical documents and work requests in compliance with company guidelines.
Medical Records Assistant
Summit Health-City MD
03.2021 - 08.2024
- Complied with federal laws and regulations related to privacy practices including HIPAA guidelines.
- Assisted with properly processing records requests.
- Answered phone inquiries from patients regarding their medical records.
- Managed release of information requests and identified requestors as patient, relation or provider.
- Observed confidentiality and safeguarded all patient-related information.
Customer Logistics Specialist
Execu-Search Group – Temporary Assignments
06.2019 - 11.2019
- Processed manual and EDI customer orders
- Identified and resolved customer order errors and discrepancies
- Expedited orders, revisions, and returns
- Contacted customer/brokers sales rep for order issues and status
Customer Service Representative
Match Eyewear
10.2017 - 07.2018
- Processed sales orders submitted by Sales Consultant
- Handled 70-80 customer orders over the phone
- Identified and escalated priority matters.
Customer Service Representative
Execu-Search Group
01.2017 - 04.2017
- Handled inbound/outbound 80-90 calls in a call center environment
- Verified enrollee eligibility to receive medical transportation
- Contacted medical transportation providers to arrange medical transport
- Handled complaints between enrollees and transportation providers.
Education
Certificate of Completion - Medical Billing And Coding
Queensborough Community College of The City University of New York
Queens, NY08-2023
Skills
- Experienced in Microsoft Office Applications
- HIPAA Adherence
- Proficient in Medical Terminology
- Proficient in Athena
- Proficient in ECW
- ICD-10-CM
- ICD-10-PCS
- CPT
- HCPCS
Certification
- AHIMA CCA certification pending
Timeline
HIM Document Specialist
Summit Health/City MD
08.2024 - Current
Medical Records Assistant
Summit Health-City MD
03.2021 - 08.2024
Customer Logistics Specialist
Execu-Search Group – Temporary Assignments
06.2019 - 11.2019
Customer Service Representative
Match Eyewear
10.2017 - 07.2018
Customer Service Representative
Execu-Search Group
01.2017 - 04.2017
Certificate of Completion - Medical Billing And Coding
Queensborough Community College of The City University of New York
Similar Profiles
Susan RitortoSusan Ritorto
Women's Health Nurse Practitioner at Summit Health/City MDWomen's Health Nurse Practitioner at Summit Health/City MD
Estuardo GuzmanEstuardo Guzman
Patient Service Representative at SUMMIT HEALTH / CITY MDPatient Service Representative at SUMMIT HEALTH / CITY MD
Audrey MooreAudrey Moore
Tricare Certified Health Benefit Consultant/Referrals/ Claims /Authorization Specialist at Summit/Village/City MD Medical GroupTricare Certified Health Benefit Consultant/Referrals/ Claims /Authorization Specialist at Summit/Village/City MD Medical Group