Crystal N. Mann
Nashville,TN
Summary
High energy candidate and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Experience being a collaborative leader with dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Certified Trainer and Bartender
Logan’s Roadhouse
Prattville, AL
06.2015 - 12.2023
- As head trainer was responsible for relaying company expectations to new employees. Have mentored over 50 new hires, resulting in stronger staff development and increased productivity.
Senior Retail Manager and Head Buyer
Montgomery Zoo
Montgomery, AL
09.2022 - 09.2023
- Trained and developed new employees for ease of transition to team.
- Oversaw employee performance daily, corrected problems, and increased efficiency to maintain productivity targets.
- Spent and tracked $100K per fiscal year budget.
- Coordinated multiple Zoo events with upwards of 5,000 attendees.
- Cultivated strong relationships with vendors and partners while networking and collaborating with national business stakeholders.
- Controlled store inventory and reviewed cash handling and operations reports.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Economic And Community Development-Intern
City Of Montgomery
Montgomery, AL
02.2021 - 10.2021
- Completed now published report for Mayors Transition Committee showing city-wide urban and economic development with quantifiable data utilizing multi-faceted research.
- Networked with over 20 development/ real-estate specialists and retail business owners located in Montgomery to brainstorm stakeholder opportunities.
- Compiled analytical research on urban development, demographics, business licenses, and potential new growth among commercial/retail spaces.
Education
Master of Public Administration - Public Administration
Auburn University
Montgomery, AL05.2022
Bachelor of Science - Political Science
Auburn University At Montgomery
Montgomery, AL12.2020
Skills
- Problem-Solving
- Public speaking
- Business Development
- Meeting sales quotas
- Coaching and mentoring
- Relationship building
Additional Information
- Valedictorian /Graduating Class Student Marshal, December 2020, Masters Public Administration
- Christie Tarantino-Dean Endowed Scholarship, Masters Program- Fall 2021, Spring 2022
- Alumni Graduate Merit Scholarship, Alumni Association, Auburn University at Montgomery, Fall 2021 and Spring 2022.
- Steven C. Williams Endowed Student Scholarship, Department of Political Science and Public Administration, Auburn University at Montgomery, 2019-2020.
Timeline
Senior Retail Manager and Head Buyer
Montgomery Zoo
09.2022 - 09.2023
Economic And Community Development-Intern
City Of Montgomery
02.2021 - 10.2021
Certified Trainer and Bartender
Logan’s Roadhouse
06.2015 - 12.2023
Master of Public Administration - Public Administration
Auburn University
Bachelor of Science - Political Science
Auburn University At Montgomery