Kyler Mortensen
Richland
Summary
Motivated and community-focused individual seeking to begin a career in law enforcement. Committed to upholding the law, ensuring public safety, and building trust through integrity, professionalism, and effective communication. Eager to contribute strong problem-solving skills, discipline, and a commitment to serve and protect the community.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Certified Trainer/bartender
Olive Garden
Kennewick
10.2022 - Current
- Facilitates training sessions for new staff on service standards and procedures.
- Maintained cleanliness and organization of the bar area during service hours.
- Prepare drinks for both my guests and the entire restaurant within a set time frame, while ensuring that guests in my section receive attentive, exceptional service.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Quality Lead Technician
Biolife Plasma Services
Pasco
09.2020 - 10.2022
- Conducted quality control tests on plasma products for safety and compliance.
- Documented quality assurance findings and reported discrepancies promptly.
- Implemented best practices for cleanliness and safety in the work environment.
- Analyzed data from production processes and equipment to identify trends or anomalies that could affect product quality.
Crew Member
McDonalds
Richland
10.2017 - 09.2020
- Prepared and assembled food orders accurately for customers.
- Maintained cleanliness and organization of dining and kitchen areas.
- Followed health and safety regulations to ensure a safe work environment.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
Education
Emergency Medical Technician -
Columbia Safety
Pasco, WA12.2025
Associates - Applied Science
Columbia Basin College
Pasco, WA06.2023
Skills
- Leadership experience
- Problem Solving
- Adaptability
- Conflict resolution
- Organization
- Flexibility
- Time management
- Training and coaching
- Safety compliance
Volunteer Experience
- Firefighter/EMT, Benton County Fire District One
- Crisis Representative, SARC
- Event volunteer, Redcross
Awards
- Dean's List for Academic Achievement
- Employee of the Month
- Certified Trainer Achievement
Certification
CPR
Affiliations
Mixed Martial Artist
Timeline
Certified Trainer/bartender
Olive Garden
10.2022 - Current
Quality Lead Technician
Biolife Plasma Services
09.2020 - 10.2022
Crew Member
McDonalds
10.2017 - 09.2020
Emergency Medical Technician -
Columbia Safety
Associates - Applied Science
Columbia Basin College