Linda Ballew
Marshall,TX
Summary
Diligent problem-solver with a resourceful approach to challenges and organized style. Leverages [Area of expertise] expertise to manage job functions. Excellent communicator with a focus on results. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Co/Business Owner
Ballew Construction
Marshall, TX
04.2010 - Current
- Documented care in patients' records and researched different types of materials to be used to produce prosthetics and artificial limbs based on patient feedback.
- Collaborated with customers to draft treatment plans to meet patient needs and orthotic goals.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Cultivated customer loyalty, promoted repeat business, and improved sales.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Updated and maintained information in customer accounts.
- Described product highlights and benefits to help guide purchasing decisions.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets, appointment scheduling, employee and event itineraries, and accounts to improve productivity initiatives.
- Compared vendor prices and negotiated for optimal savings.
- Sourced vendors for special project needs and negotiated contracts.
- Supervised payroll corrections for accuracy and duplications.
Education
Google IT Certified - Google IT
Coursera
CA04.2022
GED -
Panola College
Carthage, TX03.1984
Skills
- Complex Problem-Solving
- Active Listening
- Critical Thinking
- Time Management
Certification
Google IT Certified
Timeline
Co/Business Owner
Ballew Construction
04.2010 - Current
Google IT Certified - Google IT
Coursera
GED -
Panola College
Google IT Certified
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