Julia Prendergast
Coral Springs
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environments to coordinate paperwork, process payments, and scheduling.
Digital communications professional with proven ability to develop and execute strategic communication plans. Adept at fostering collaboration and driving impactful results through innovative digital solutions. Known for reliability, adaptability, and strong teamwork.
Overview
7
7
years of professional experience
Work History
Digital Communications Coordinator
Florida Atlantic University
07.2023 - Current
- Handle Social Media Channels for main Student Affairs Accounts
- Collaborating amongst different departments to market and advertise events, offers, promotions, etc.
- Maintaining Florida Atlantic branding image by presenting amongst different departments the standards and expectations upheld by the University
- Marketing all Student Affairs has to offer through social media channels
6th Grade English and Language Arts Teacher
Coral Springs Charter School
08.2021 - Current
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
Video Editor
Prospect Select Baseball
06.2020 - 08.2020
- Delivered edits with multiple camera angle choices, titles, graphics, audio and special effects.
- Exported final cuts and upload to content management system and client platforms.
Customer Service Assistant
BARWIS Performance Center
09.2018 - 03.2020
- Assisted clients with information, tours of facility, scheduling
- Answered calls, emails, online inquires
- Conferred with customers about concerns with products or services to resolve problems and drive sales
- Worked with trainers on booking out their schedules and maintaing schedule effeciency for the facility
- Invenoty, organizing apparel in storage closet and front display
- Handeled money for clients services
Social Media Manager
BARWIS Performance Center
09.2018 - 03.2020
- Managed social media channels, including Facebook, LinkedIn, Twitter, and other relevant platforms
- Helped create dynamic written, graphic, and video content or posts
- Proposed new ideas and concepts for social media content
- Worked with team members to coordinate ad campaigns with social media strategy
- Created weekly timeline and scheduled content to create a consistent stream of new content for audience interaction while analysing, managing, and altering schedules where necessary to optimize visits
Event Staff
BB&T Center
07.2017 - 06.2018
- Security at entrances, checking customers bags
- Checking customers tickets to enter the venue
- Assisted customers with any questions or concerns
- Ushered customers to their seats
Education
Bachelor of Arts - Communication And Multimedia Studies
Florida Atlantic University
Boca Raton, FL05.2020
High School Diploma -
Coral Springs Charter School
06.2016
Skills
- Communication Skills
- Excellent Customer Service
- Adaptable & Flexible
- Collaboration & Teamwork Skills
- Interpersonal Skills
- Customer Loyalty
- Digital storytelling
Timeline
Digital Communications Coordinator
Florida Atlantic University
07.2023 - Current
6th Grade English and Language Arts Teacher
Coral Springs Charter School
08.2021 - Current
Video Editor
Prospect Select Baseball
06.2020 - 08.2020
Customer Service Assistant
BARWIS Performance Center
09.2018 - 03.2020
Social Media Manager
BARWIS Performance Center
09.2018 - 03.2020
Event Staff
BB&T Center
07.2017 - 06.2018
High School Diploma -
Coral Springs Charter School
Bachelor of Arts - Communication And Multimedia Studies
Florida Atlantic University
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