Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vladan Zivanic

Retail business development manager
Beograd

Summary

Experienced business manager with a strong background in strategic development and operational leadership within the betting industry. Proven ability to navigate diverse cultural environments and adapt business strategies to specific market conditions in Africa, South America, and the European Union. Skilled in writing comprehensive strategies and budgets, controlling costs, and driving sustainable growth.

Overview

11
11
years of professional experience

Work History

Retail Business Manager

Mozzart Romania
09.2023 - Current
  • Boosted sales performance by implementing effective merchandising strategies and staff training programs.
  • Analyzed sales data to identify opportunities for growth, devising action plans accordingly to capitalize on these areas.
  • Monitored budgetary constraints closely, making cost-effective decisions that maximized returns without sacrificing quality service levels or employee satisfaction rates.
  • Built a cohesive team environment by promoting collaboration among staff members across various departments within the store setting.

Retail Business Manager

Mozzart Colombia
09.2022 - 09.2023
  • Starting a retail business and creating a strategy for a new market
  • Boosted sales performance by implementing effective merchandising strategies and staff training programs.
  • Analyzed sales data to identify opportunities for growth, devising action plans accordingly to capitalize on these areas.

Country Manager

Mozzartbet Ghana LTD
04.2021 - 08.2022
  • Managed budgets, financial planning, and forecasting to optimize profitability for the country operations.
  • Established strong relationships with key industry players for business growth and expansion.
  • Increased market share by developing and implementing effective sales strategies.
  • Implemented process improvements, streamlining workflows and increasing team productivity.

Deputy Country Manager

MozzartBet Kenya LTD
05.2020 - 04.2021
  • Assisted in budget planning and management, allocating resources strategically for optimal department performance.
  • Mentored new recruits during their probationary period, offering guidance on policy adherence, tactical skills, and professionalism within the force.
  • Coordinated multi-agency operations for complex cases, sharing information efficiently while protecting sensitive data.


Director of Strategic Development

Mozzartbet Kenya LTD
09.2019 - 03.2020
  • Organization of the company's business in a new market
  • Expansion of the network of locations across Kenya
  • Creation of a marketing strategy for retail
  • Improvement of business operations

Hospitality Coordinato

Mozzart
09.2017 - 09.2019
  • Application of standards in business
  • Employee supervision
  • Sales control and creation of strategies for sales improvement
  • Communication with external partners
  • Creation of pricing policy

Assistant Manager

Mozzart
08.2015 - 09.2017

Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.

Operator

Mozzart
10.2013 - 09.2015

Education

Tourism Management

Visoka Turisticka School
New Belgrade, Serbia
04.2001 -

Tourism

Srednja Turisticka School
Čačak, Serbia
04.2001 -

Skills

Sales Analysis

Budget Planning

Retail Management

Computer Skills

MS Office

Team Leadership

Operations Management

Sales strategy

Market Research

Strategic Planning

Languages

Serbian
Native language
English
Upper intermediate
B2
Spanish
Upper intermediate
B2

Timeline

Retail Business Manager

Mozzart Romania
09.2023 - Current

Retail Business Manager

Mozzart Colombia
09.2022 - 09.2023

Country Manager

Mozzartbet Ghana LTD
04.2021 - 08.2022

Deputy Country Manager

MozzartBet Kenya LTD
05.2020 - 04.2021

Director of Strategic Development

Mozzartbet Kenya LTD
09.2019 - 03.2020

Hospitality Coordinato

Mozzart
09.2017 - 09.2019

Assistant Manager

Mozzart
08.2015 - 09.2017

Operator

Mozzart
10.2013 - 09.2015

Tourism Management

Visoka Turisticka School
04.2001 -

Tourism

Srednja Turisticka School
04.2001 -
Vladan ZivanicRetail business development manager