Nathan Ross
Larkspur,CA
Summary
Focused Assistant Store Manager known for creating merchandise displays and improving revenue for location. Offering exemplary oral communication skills. Experience in diverse retail environments.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Posie Ice Cream
Larkspur, United States
11.2020 - 07.2021
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Crew Member
Trader Joes
Larkspur, CA
09.2018 - 01.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
Education
Bachelor of Arts - Design And Visual Communications
Cal Poly Pomona
Pomona05.2024
Skills
- Originality and Creativity
- Customer Service Management
- Focus and Follow-Through
- Goal Setting
- Human Resources Oversight
- Decision Making
- Direct Sales
Timeline
Assistant Store Manager
Posie Ice Cream
11.2020 - 07.2021
Crew Member
Trader Joes
09.2018 - 01.2020
Bachelor of Arts - Design And Visual Communications
Cal Poly Pomona