Daana Hernandez
Los Angeles,CA
Summary
Detail-oriented professional with a versatile background in food service and retail. Known for strong organizational skills and effective communication, ready to leverage expertise to support a positive customer experience and operational efficiency.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Food Service Worker
Noahs Bagels
Los Angeles, California
08.2025 - Current
- Prepared and served food and beverages to customers.
- Engaged with customers to provide friendly and prompt service.
- Maintained cleanliness of workstations and dining areas.
- Operated cash register and processed customer transactions.
- Collaborated with team members to ensure efficient service flow.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Supported training of new staff on operational procedures.
- Provided a friendly greeting to customers upon arrival in the dining area.
Retail Sales Associate
JOANN Fabrics and Crafts
Los Angeles, CA
08.2023 - 03.2025
- Provided excellent customer service to enhance shopping experience.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Assisted customers with product selection and crafting project ideas.
- Helped customers by answering questions and locating merchandise.
- Demonstrated product features and benefits to customers effectively.
- Demonstrated knowledge of store products and services.
- Operated point-of-sale systems for customer transactions accurately.
- Managed inventory levels and restocked shelves efficiently.
- Maintained a clean and organized sales floor environment.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Offered suggestions for additional items that may be of interest to customers.
Office Assistant
California Foundation Works
Los Angeles, CA
01.2022 - 07.2023
- Coordinated scheduling and appointments for team meetings and events.
- Supported client communications through phone, email, and in-person interactions.
- Assisted with document preparation and filing to maintain organized records.
- Maintained an organized filing system of paper documents and electronic files.
- Managed office supplies and inventory for efficient daily operations.
Education
Alexander Hamilton Senior High School
Los Angeles, CASkills
- Food preparation
- Customer engagement
- Cash handling
- Point-of-sale operation
- Team collaboration
- Food safety practices
- Sales support
- Customer communication
- Problem solving
- Organizational skills
- Strong communication skills
Languages
Spanish
Professional
English
Professional
Timeline
Food Service Worker
Noahs Bagels
08.2025 - Current
Retail Sales Associate
JOANN Fabrics and Crafts
08.2023 - 03.2025
Office Assistant
California Foundation Works
01.2022 - 07.2023
Alexander Hamilton Senior High School