Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zakery Williams

Tacoma,WA

Summary

Started working at dairy queen, really like the fast pace style of work, however wanted to switch careers, worked 2 jobs by working dairy queen nightshift and Toyota day shift for about a year, liked the consistent movement, just became hard to properly schedule things for the future so I put my entire focus on being a mechanic, left Toyota because I was training my replacements, wanted to try something completely different, so I went into sales, however, I don't think sales is for me, I love talking to people, I'm actually doing pretty well, but it comes to doing that as a job, i miss my back of house fast pace work style

Overview

6
6
years of professional experience

Work History

Sales Representative

Dabella
03.2025 - Current
  • Developed strong client relationships to enhance customer retention and satisfaction.
  • Executed targeted sales strategies to drive revenue growth across multiple product lines.
  • Expanded customer base through cold calling, networking, and relationship building.

Express Technician

Toyota
08.2022 - 03.2025
  • Diagnosed and repaired vehicle issues efficiently using advanced diagnostic tools.
  • Led initiatives to reduce turnaround times for vehicle servicing, improving customer satisfaction.
  • Contributed to positive team morale, fostering an environment of cooperation among fellow technicians.
  • Maintained safety within the workplace by following established protocols for hazardous materials handling and equipment usage.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.

General Manager

Dairy Queen
06.2019 - 10.2023
  • Supported cross-functional teams in executing daily management tasks and initiatives.
  • Collaborated with team members to streamline workflows and improve service delivery.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Assisted in recruiting, hiring and training of team members.

Education

Mount Tahoma High
Tacoma Wa

Skills

  • Customer service
  • Interpersonal communication skills
  • Mechanical aptitude
  • Tire changing and rotation
  • Leadership and team building
  • Problem resolution
  • Efficient multi-tasker
  • Training and coaching

Timeline

Sales Representative

Dabella
03.2025 - Current

Express Technician

Toyota
08.2022 - 03.2025

General Manager

Dairy Queen
06.2019 - 10.2023

Mount Tahoma High