Dacia Duke

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• Kourtney CooleyKourtney Cooley

  <ul> <li>Assisted guests with travel needs in fast-paced environment, including inquiries, ticketing, and check-ins.</li> <li>Coordinated with ground staff to facilitate smooth boarding processes.</li> <li>Maintained up-to-date knowledge of airline policies and procedures.</li> <li>Trained new team members on customer service protocols and tools.</li> <li>Sold tickets while ensuring optimal cabin accommodations for passengers.</li> <li>Executed computer, iPad, and paperwork tasks efficiently.</li> <li>Evaluated and prepared flights by arranging seat assignments, coordinating special meals, and managing upgrades.</li> <li>Performed boarding and gate duties, including ticket checks, passenger assistance, and cabin security confirmation.</li> <li>Processed and secured passenger luggage to ensure safe handling.</li> </ul> at Alaska Airline/ Breeze Airline<ul> <li>Assisted guests with travel needs in fast-paced environment, including inquiries, ticketing, and check-ins.</li> <li>Coordinated with ground staff to facilitate smooth boarding processes.</li> <li>Maintained up-to-date knowledge of airline policies and procedures.</li> <li>Trained new team members on customer service protocols and tools.</li> <li>Sold tickets while ensuring optimal cabin accommodations for passengers.</li> <li>Executed computer, iPad, and paperwork tasks efficiently.</li> <li>Evaluated and prepared flights by arranging seat assignments, coordinating special meals, and managing upgrades.</li> <li>Performed boarding and gate duties, including ticket checks, passenger assistance, and cabin security confirmation.</li> <li>Processed and secured passenger luggage to ensure safe handling.</li> </ul> at Alaska Airline/ Breeze Airline

• Ridwan AbubakarRidwan Abubakar

  <ul><li>Supported daily operations and client relations at a commercial leasing firm.</li><li>Assisted with lease documentation, market research, and tenant communications.</li><li>Gained hands-on experience with LCOR Incorporated leasing systems and practices.</li><li>Strengthened analytical and communication skills through real-world business exposure.</li><li>Demonstrated adaptability in a fast-paced environment and consistently completed tasks on time.</li><li>Built a strong foundation for future roles in real estate or finance.</li></ul> at LCOR Incorporated (through Urban Alliance)<ul><li>Supported daily operations and client relations at a commercial leasing firm.</li><li>Assisted with lease documentation, market research, and tenant communications.</li><li>Gained hands-on experience with LCOR Incorporated leasing systems and practices.</li><li>Strengthened analytical and communication skills through real-world business exposure.</li><li>Demonstrated adaptability in a fast-paced environment and consistently completed tasks on time.</li><li>Built a strong foundation for future roles in real estate or finance.</li></ul> at LCOR Incorporated (through Urban Alliance)

• Matthew LunaMatthew Luna

  <ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill<ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill

• SARAH MAE GATESSARAH MAE GATES

  <ul> <li>Designed and arranged custom flower pots and displays for residential and commercial clients</li> <li>Planted and maintained seasonal flowers with care for both visual impact and plant health</li> <li>Respected client property and maintained a professional, clean presence at high-end homes</li> <li>Worked collaboratively with a small team to complete jobs efficiently and with attention to detail</li> <li>Demonstrated reliability, flexibility, and a strong work ethic in a fast-paced, outdoor environment</li> </ul> at Les Belles Fleurs<ul> <li>Designed and arranged custom flower pots and displays for residential and commercial clients</li> <li>Planted and maintained seasonal flowers with care for both visual impact and plant health</li> <li>Respected client property and maintained a professional, clean presence at high-end homes</li> <li>Worked collaboratively with a small team to complete jobs efficiently and with attention to detail</li> <li>Demonstrated reliability, flexibility, and a strong work ethic in a fast-paced, outdoor environment</li> </ul> at Les Belles Fleurs