Daisy Varela
El Cajon,CA
Summary
Experienced restaurant supervisor with a proven track record of success, including helping launch and establish Mike’s Red Tacos as one of Yelp’s Top 100 Restaurants. Over two years of leadership experience in restaurant operations, ensuring seamless day-to-day management, exceptional customer service, and team collaboration. Skilled in creating welcoming environments that enhance the dining experience and drive customer satisfaction. I have an understanding of what a restaurant looks for in employees as well as how to provide the best experience possible for customers.
Overview
3
3
years of professional experience
Work History
Restaurant Supervisor
Mike’s Red Tacos
San Diego, CA
08.2022 - Current
- Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
- Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
- Monitored food supplies, ordered necessary items to maintain adequate stock levels.
- Packaged to-go orders and sent out orders to tables (expo)
- Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
- Ensured that each guest was served courteously, quickly, and efficiently.
Part Time Stylist
Kendra Scott
San Diego, CA
03.2022 - 08.2022
- Kept work area clean and neat to stay productive.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Greeted each client and asked questions to determine fashion needs.
- Trained new team members in cash register operation, stock procedures and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Sales and Service Associate
24 Hour Fitness
San Diego, CA
03.2022 - 08.2022
- Customer Service Associate
- Maintain cleanliness of gym
- Work POS system for sale of merchandise
- Sell memberships and personal training packages
- Solve any issues members may have with memberships
- Addressed customer inquiries via personal contact, phone and email to facilitate follow-up by sales team members.
Front Desk Receptionist
Advanced Chiropractic Wellness
San Diego, CA
08.2021 - 03.2022
- Entered insurance, demographics and health history into patient database.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Education
Bachelor of Science - Social Work
San Diego State University
San Diego, CA06-2026
Associate of Science - Behavioral Health
Imperial Valley College
Imperial, CA06.2021
High School Diploma -
Brawley Union High School
Brawley, CA06.2019
Skills
- Organization and prioritization
- Complaint handling
- Exceptional customer service
- Order accuracy
- Point of sale system operations (Toast)
- Collaboration
Languages
Spanish - I can understand some Spanish. I have learned a lot at my current restaurant job and have a basic knowledge of taking orders and answering questions.
Timeline
Restaurant Supervisor
Mike’s Red Tacos
08.2022 - Current
Part Time Stylist
Kendra Scott
03.2022 - 08.2022
Sales and Service Associate
24 Hour Fitness
03.2022 - 08.2022
Front Desk Receptionist
Advanced Chiropractic Wellness
08.2021 - 03.2022
Associate of Science - Behavioral Health
Imperial Valley College
High School Diploma -
Brawley Union High School
Bachelor of Science - Social Work
San Diego State University