Dade Stanley
Clemson,SC
Summary
A hard-working, passionate Automotive Engineering student seeking an internship to provide intellectual and mechanical knowledge for the betterment of the automotive field. Experienced in handling customers and eager to learn from the industry. Strengths include: Adaptability, Stress Management, Project and Team Management, Mechanical Intuition, & Dependability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Grayco Home And Hardware
11.2020 - 08.2023
- Conducted regular quality assurance checks on customer interactions to ensure agents met established guidelines and standards for service excellence.
- Delivered prompt service to prioritize customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Assembled products for the convenience and necessity of customers.
- Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
Pool Attendant
Fripp Island Resort
04.2020 - 08.2020
- Monitored guest entry to ensure proper requirements were met.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Provided exceptional customer service to all guests, promptly addressing their needs and concerns.
- Conducted patrols to identify and help those in need of immediate care and assistance.
Education
Bachelor of Science - Automotive Engineering
Clemson University
Clemson12.2025
Skills
- INDUSTRY-RELATED SKILLS: CAD experience, Excel proficiency, MATLAB experience, Mechanical competence, Project Management
- INTERPERSONAL SKILLS: Mediation, Customer Service, Leadership, Adaptability, Professional Communication
Certification
SOLIDWORKS Associate of Mechnical Design - April 2022
Timeline
Customer Service Representative
Grayco Home And Hardware
11.2020 - 08.2023
Pool Attendant
Fripp Island Resort
04.2020 - 08.2020
Bachelor of Science - Automotive Engineering
Clemson University