Cameron Tyler Williams

• Responded promptly to inquiries from internal customers regarding status of orders placed with external suppliers.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Managed inventory and supplies to ensure materials were available when needed.
• Worked closely with the customers and production team making sure materials were received in a timely manner.

• Direct communication with customers and vendors regarding orders, delivery times.
• Resolved issues related to incorrect deliveries or customer complaints promptly
• Communicated with carrier representatives to follow specific procedures and make special delivery arrangements
• Provided support to receiving clerks when needed during peak hours.
• Traced missing material and shipments through vendor and customer communications.
• Delivered or routed materials to departments using handtruck, conveyor or sorting bins.

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• Informed customers by mail or telephone of unit prices, shipping dates, and anticipated delays.
• Created packing slips and invoices for outgoing shipments with job-related software.
• Read and understood pick sheets in order to prepare accurate customer orders.
• Resolved customer inquiries related to order processing in a timely manner.
• Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.

• Drafted plans and detailed drawings for structures, installations and construction projects.
• Utilized AutoCAD software to generate accurate 2D drawings from 3D models.
• Provided technical support to internal customers regarding CAD related questions or issues.
• Implemented revisions as required by engineering, customer or suppliers.
• Provided insights to assist with value engineering and architectural review processes.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.