Daedriana Thomas
Houston,TX
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Flex Officer
Securitas
07.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
Sales Associate
7-Eleven
10.2021 - 01.2022
- Assisted Crew Members.
- Processed Online Orders for pickup or delivery.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Organized racks and shelves, and cleaned perimeter of gas station to maintain store visual appeal, engage customers, and promote specific merchandise.
Telephone Interviewer
Reconnaissance Market Research
09.2020 - 12.2020
- Followed call center protocols when notifying participants of call purpose and use of information.
- Administered phone interviews to survey participants.
- Proven ability to learn quickly and adapt to new situations.
- Coded data from participant interviews.
Cashier/Customer Service
Taco Cabana
03.2017 - 04.2020
- Counted money in drawers at beginning and end of each shift.
- Assisting Crew Members
- Processed customer orders and accurately handled payment transactions.
- Prepare Meals and Alcoholic Beverages.
- Learned duties for various positions and provided backup at key times.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sandwich Artist/Cashier
SUBWAY®Restaurants
08.2018 - 04.2019
- Counted money in drawers at beginning and end of each shift.
- Assisted Crew Members
- Processed customer orders and accurately handled payment transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Cashier
Kroger Stores
11.2017 - 11.2017
- Performed cash, card and check transactions to complete customer purchases.
- Assisting Crew Members
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Receptionist
Dimples A-Cat-A-Me
06.2015 - 07.2015
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma -
Reach Charter
Houston, TX08.2016
Skills
- Microsoft Word
- Sales
- Upselling
- Windows
- Microsoft Office
- Communication Skills
- Laundry
- Caregiving
- Retail Sales
- Google Docs
- Data entry
- Restaurant Management
- Kitchen Management Experience
- Auditing
- Inventory Control
- Customer service
- Time management
- IOS
- Computer skills
- Great Communication Skills
- Microsoft Office Skills
- Prezi Software Skills
- Organizational Skills
- Technical & Design Skills
Certification
- Security lvl 1 July 2021 to July 2025
- Food Handler Certification
- License to Carry A Handgun - November 2022 to January 2027
- TABC Training - October 2021 to November 2023
Timeline
Sales Associate
7-Eleven
10.2021 - 01.2022
Flex Officer
Securitas
07.2021 - Current
Telephone Interviewer
Reconnaissance Market Research
09.2020 - 12.2020
Sandwich Artist/Cashier
SUBWAY®Restaurants
08.2018 - 04.2019
Cashier
Kroger Stores
11.2017 - 11.2017
Cashier/Customer Service
Taco Cabana
03.2017 - 04.2020
Receptionist
Dimples A-Cat-A-Me
06.2015 - 07.2015
High School Diploma -
Reach Charter