Summary
Work History
Education
Skills
Timeline
Generic

Daelyn Andrus

Richardson,TX

Summary

Dynamic Guest Service Expert with a proven track record at Smashburger, excelling in multitasking and exceptional communication. Recognized for training staff in quality customer service and implementing effective upselling strategies, enhancing customer satisfaction and operational efficiency. Adaptable and empathetic, committed to maintaining a welcoming environment while managing diverse customer needs.

Work History

Guest Service Expert

Smashburger
Richardson, TX
10.2025 - Current
  • Maintained cleanliness and organization of the front of house.
  • Dealing with customers with patience, approachability, and kindness.
  • Dealing with customers, delivery drivers, and complaints with haste.
  • Trained members of the front of house team on running a register, restocking, cleanliness and organization, and quality customer service.
  • Maintained adaptability by being able to change priorities while preserving quality customer service

Education

Associate of Science - Engineering Physics

Collin County Community College
Plano, TX
12-2028

Skills

  • Multitasking proficiency
  • Strong empathy
  • Flexible schedule
  • Exceptional communication

Timeline

Guest Service Expert

Smashburger
10.2025 - Current

Associate of Science - Engineering Physics

Collin County Community College