Daelyn Crome
Las Vegas,NV
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Specialty Service Team Member
Whole Food Market
Columbus, OH
04.2021 - 01.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Displayed cheese, beer, and wine by arranging in appealing ways to boost sales.
Customer Service Representative
Safelite Solutions
Columbus, OH
01.2019 - 12.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Investigated and resolved customer inquiries and complaints quickly.
Cashier
Lucky's Market
Columbus, OH
03.2018 - 12.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
Education
Sociology
Columbus State Community College
Columbus, OH2018
Skills
- Exceeding Customer Expectations
- Retail Metrics and Goals
- Merchandise Receiving and Handling
- Item Ticketing and Pricing
- Engaging with Diverse Customers
- Efficient and Detail-Oriented
- Inbound and Outbound Calling
- Google Drive
- Microsoft Office
- Data Entry and Maintenance
Timeline
Specialty Service Team Member
Whole Food Market
04.2021 - 01.2022
Customer Service Representative
Safelite Solutions
01.2019 - 12.2019
Cashier
Lucky's Market
03.2018 - 12.2018
Sociology
Columbus State Community College
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