Daelyn Driesen
Orange City,Iowa
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Prins Insurance
Sheldon, IA
01.2023 - 07.2025
- Resolved customer complaints by listening and providing appropriate solutions promptly.
- Collaborated with team members to ensure seamless customer service operations daily.
- Assisted customers with inquiries and product information through various communication channels.
- Documented customer interactions in the system for accurate record-keeping and follow-up.
Cashier
Conoco - Noteboom Tire
Orange City, Iowa
08.2018 - 05.2022
- Processed customer transactions accurately using point-of-sale systems.
- Assisted with inventory management by restocking shelves and monitoring products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Unity Christian High School
Orange City, IA05-2022
Some College (No Degree) - Art Education
University of South Dakota
Vermillion, SDSkills
- Customer relationship management
- Conflict resolution
- Product knowledge
- CASE document management
- Point-of-sale systems
- Customer engagement
- Payment processing
- Money handling
Affiliations
- Avid concert-goer
- Music & art enthusiast
Languages
English
Full Professional
References
References available upon request.
Timeline
Customer Service Representative
Prins Insurance
01.2023 - 07.2025
Cashier
Conoco - Noteboom Tire
08.2018 - 05.2022
High School Diploma -
Unity Christian High School
Some College (No Degree) - Art Education
University of South Dakota