Daelynn Torbert
Brazil,IN
Summary
Dynamic and compassionate Direct Support Professional with a proven track record at Rescare Community Living, enhancing client well-being through effective behavior redirection and strong relationship building. Skilled in documentation and recordkeeping, I foster collaborative environments, ensuring clients receive the highest quality of care while maintaining their dignity and privacy.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Rescare Community Living
Terre Haute, IN
07.2024 - 03.2025
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Scaler
Hearthside Food Solutions
Terre Haute, IN
01.2024 - 07.2024
- Ensured compliance with industry best practices and standards, contributing to a strong reputation for quality and reliability among clients.
- Introduced innovative problem-solving methodologies that led to increased efficiency in handling diverse scaling challenges.
- Managed multiple priorities effectively while maintaining attention to detail under tight deadlines, contributing to overall team success rates'' increase in delivered projects.
- Conducted thorough market research to inform development of user-centric software, enhancing user satisfaction.
- Enhanced team productivity by implementing agile methodologies, fostering collaborative and efficient work environment.
Sales Associate
Journeys
Terre Haute Indiana
03.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
High School Equivalent -
Goals Academy
Brazil, IN03.2023
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Decision-making support
- Relationship building
- Appointment scheduling
- Team collaboration
- Goal setting
- Fast learner
- Critical thinking
- Documentation and recordkeeping
- Attentive to people
- Certified in CPR/AED
- Clear communication
Timeline
Direct Support Professional
Rescare Community Living
07.2024 - 03.2025
Scaler
Hearthside Food Solutions
01.2024 - 07.2024
Sales Associate
Journeys
03.2022 - 12.2022
High School Equivalent -
Goals Academy