Daenna Hector
Summary
Dedicated professional with a strong background in financial analysis and data reporting. Successfully implemented procedure improvements, driving operational efficiency and customer satisfaction across teams.
Overview
2026
2026
years of professional experience
Work History
Supervisor
United Airlines
, NJ
03.2022 - Current
- Produce reports on operational metrics, identifying growth and downfall in comparison to other stations and airlines.
- Trained and mentored staff in effective communication and conflict resolution techniques.
- Developed and implemented procedure improvements to enhance customer satisfaction and operational efficiency.
- Collaborated with cross-functional teams to address customer feedback and streamline service delivery.
- Champion and support the introduction of new initiatives and procedures to the general staff.
Supervisor
Janovic
- Cultivated client and contractor relationships to secure repeat business.
- Implemented process improvements that streamlined daily operations and increased efficiency.
- Facilitated regular team meetings to encourage communication and collaboration among staff.
- Produce budgets and quarterly financial reports.
Accounts Assistant
Huggins Shipping Company
- Assisted in preparing budget forecasts and expense reports to support financial planning.
- Maintained organized filing systems for financial documents, enhancing retrieval speed.
- Conducted monthly reviews of accounts payable and receivable to ensure accuracy.
Education
Trading Classes - Futures
Trading Academy
New Jersey01-2025
Bachelor of Science - Accounting
ACCA
London 06-2016
Skills
- Financial analysis
- Data reporting
- Customer service
- Effective communication
- Team collaboration
- Procedure improvement
- Adapts Quickly
Timeline
Supervisor
United Airlines
03.2022 - Current
Supervisor
Janovic
Accounts Assistant
Huggins Shipping Company
Trading Classes - Futures
Trading Academy
Bachelor of Science - Accounting
ACCA