Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
4
4
years of professional experience
Work History
Security Officer
Admiral Security Services, Inc.
01.2025 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Concierge
Crystal Gateway Marriott
10.2023 - 12.2024
Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Maintained front desk's concierge book to provide visitors with access to relevant local information.
Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
Small Format Team Leader
Target
02.2021 - 09.2023
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Education
MBA - Finance
The Catholic University of America
Washington, D.C.
05-2026
High School Diploma - Engineering
Dunbar High School
Washington, DC
06.2022
Skills
Superior customer service
Physical fitness
Complex Problem-solving
Conflict resolution techniques
Relationship building and management
General security
Awards Honors Memberships
Most Valuable Player, Dunbar High School, 2019
Valedictorian, KIPP WILL, 2018
#1 Track Athlete of D.C., DSIAA, 2019
Valedictorian, Paul Laurence Dunbar High School, 2022
Activities
Morgan State's Football Team, 08/22, 05/23
Virginia State Football Team, 08/23, Present
Community Service
Tutored/Mentored kids with Alpha Leadership Program
Volunteers at Homeless shelter
Math Tutor
Timeline
Security Officer
Admiral Security Services, Inc.
01.2025 - Current
Concierge
Crystal Gateway Marriott
10.2023 - 12.2024
Small Format Team Leader
Target
02.2021 - 09.2023
MBA - Finance
The Catholic University of America
High School Diploma - Engineering
Dunbar High School
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