Daequan Tongue
Gwynn Oak,MD
Summary
Dependable Medical Administrative Assistant experienced in managing patient information and scheduling appointments. Improved office efficiency through implementation of electronic health record system while maintaining high levels of accuracy in administrative tasks. Enhanced office operations by fostering strong relationships with patients and healthcare staff.
Overview
1
1
year of professional experience
Work History
Medical Administrative Assistant
Ultimate Medical Academy Online
Tampa, Florida
09.2026 - 09.2027
- Coordinated patient scheduling and appointment management for online medical programs, ensuring timely access to services.
- Handled patient inquiries and efficiently directed them to appropriate resources, enhancing patient experience.
- Maintained and organized electronic health records for accurate documentation.
- Complied with HIPAA regulations to protect patient confidentiality consistently.
- Assisted callers by answering inquiries, scheduling appointments, and providing essential information, improving communication flow.
- Entered patient demographic information into the Electronic Health Records system.
- Scanned documents into EHR systems according to established protocols.
- Reached out to patients day before scheduled appointments to confirm times and instructions.
Education
Benjamin Franklin High School
Baltimore, MDSkills
- Electronic health records
- Patient scheduling
- Appointment scheduling
- Appointment coordination
- HIPAA compliance
- Medical billing
- Healthcare billing
- Medical coding
- Effective communication
- Patient scheduling
Timeline
Medical Administrative Assistant
Ultimate Medical Academy Online
09.2026 - 09.2027
Benjamin Franklin High School