Yesenia Alfaro
Houston,TX
Summary
Well-organized Medical Secretary with demonstrated knowledge of healthcare procedures and administrative operations. Versed in insurance forms, charts and other business correspondence. Detailed understanding of complex office and database systems for maintaining secure patient information.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
Athletic orthopedics & Knee center
Houston, Texas
05.2024 - Current
- Managed patient scheduling and appointment confirmations efficiently.
- Communicated with patients regarding insurance and billing inquiries promptly.
- Supported the implementation of electronic health record systems for improved data management.
- Cooperated with Medicare, Medicaid, and private insurance providers to resolve billing issues.
Virtual Assistant
Onpoint Laboratory
Houston, Texas
02.2021 - 04.2023
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Managed communications between clients and laboratory staff.
- Answered telephones and emails, replying to customer, and vendor inquiries and issues quickly and effectively.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
Medical Assistant
The College of Health Care Professions
TX05-2025
High School Diploma -
Bellaire Highschool
Houston, TX06-2016
Skills
- Patient scheduling
- Electronic health records
- Medical billing
- Customer service
- Office automation
- Data management
- Fluent in Spanish
Certification
- Certified Medical Assistant
Timeline
Medical Administrative Assistant
Athletic orthopedics & Knee center
05.2024 - Current
Virtual Assistant
Onpoint Laboratory
02.2021 - 04.2023
Medical Assistant
The College of Health Care Professions
High School Diploma -
Bellaire Highschool