Tanya Brazelton
Harvest
Summary
Dependable Medical Administrative Assistant with background in managing patient information, scheduling appointments and providing support to healthcare staff. Strong multitasking abilities, efficient in handling administrative tasks while maintaining high levels of accuracy. Noteworthy impact in improving office efficiency through implementation of electronic health record system. Skilled communicator adept at building relationships with patients and team members.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
University of Alabama in Huntsville
Huntsville
05.2012 - 01.2026
- Managed patient scheduling and appointment confirmations for efficient office operations.
- Coordinated communication between patients and healthcare providers to improve service delivery and patient satisfaction.
- Processed medical records and maintained confidentiality in compliance with regulations.
- Assisted in insurance verification and patient registration procedures to streamline workflows.
- Handled incoming calls and responded to inquiries with professionalism and accuracy.
- Maintained inventory of office supplies and medical forms for uninterrupted service.
- Trained new administrative staff on office procedures and software systems to ensure consistency in operations.
- Supported clinical staff with administrative tasks.
- Entered patient demographic information into the Electronic Health Records system.
- Scanned documents into EHR systems according to established protocols.
- Updated patient accounts and information daily.
- Documented and responded to incoming correspondences to address questions.
- Prepared patient charts for upcoming appointments, including collecting patient history forms and other relevant documents.
- Confirmed patient information, collected copays and verified insurance.
- Processed referrals from primary care physicians and specialists as needed.
- Retrieved lab results from outside laboratories and entered them into EHR systems.
- Directed patient flow during practice hours to reduce wait times and enhance patient experience.
- Triaged incoming patients by assessing conditions and modified schedules to handle more severe concerns quickly.
- Scheduled patient appointments, accounting for physician availability and optimal patient loads.
- Assisted with referrals and prepared medical records for patients.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Maintained confidentiality of records relating to clients' treatment
- Completed and safeguarded medical records, securing patient information to maintain confidentiality.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Education
Bachelor of Science Degree - Accounting
Colorado Technical University
Colorado Springs, COMaster of Business Administration -
Colorado Technical University
Colorado Springs, COSkills
- Patient scheduling
- Referral processing
- Medical record management
- EHR software
- Insurance verification
- Confidentiality compliance
- HIPAA compliance
- Patient demographics
- Patient flow management
- Appointment scheduling
- Scheduling
- Records management
- Document management
- Inter-office communication
- Patient chart creation
- Immunization record review
- Patient Statistics
- Data entry
- Microsoft Word & Excel
- Spreadsheet creation
- Office administration
- Office Supply Management
- Banner & EMR
- Basic Financial Management
- Secretarial Skills
- Customer Service
- Inter-office communication
- Laboratory Coordination
- Training and mentoring
- Team collaboration
- Problem solving
- Inter-office communication
- Patient demographics
- Laboratory Coordination
- Patient flow management
- Appointment scheduling
- Document management
Certification
- Basics of Finance
- Trained on Zoomla
- Accounting Fundamentals and Basic Accounting
- CPR
References
Available upon request
Timeline
Medical Administrative Assistant
University of Alabama in Huntsville
05.2012 - 01.2026
Bachelor of Science Degree - Accounting
Colorado Technical University
Master of Business Administration -
Colorado Technical University