Results-driven professional with extensive experience in managing multiple priorities to ensure operational efficiency. Proven team leader with exceptional time management and documentation skills. Expertise in overseeing employee performance and fostering the development of new talent.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Marco's Pizza
Louisville, Kentucky
06.2024 - 06.2025
Supervised daily operations by scheduling shifts and assigning duties effectively.
Developed an inventory tracking system to streamline supply ordering processes.
Collaborated with management to formulate strategic plans for business objectives.
Managed customer service inquiries and resolved complaints promptly.
Created comprehensive reports on sales trends, inventory status, and financial metrics.
Organized training sessions for new hires to enhance workplace integration.
Provided guidance to junior staff on daily tasks and project goals.
Delegated responsibilities to staff while setting clear priorities and targets.
Assistant Manager
Qdoba
Louisville, KY
08.2022 - 11.2023
Recruited and trained new employees to fulfill job requirements effectively.
Ensured compliance with safety regulations and company policies at all times.
Regularly communicated with customers to gather insights into needs.
Coordinated interdepartmental efforts to maintain operational efficiency.
Analyzed sales data to identify trends and adapt strategies accordingly.
Landscape Designer
Commonwealth of Kentucky Landscaping
Louisville , KY
01.2019 - 10.2021
Created detailed landscape plans integrating hardscapes, softscapes, and other features.
Conducted soil analyses to identify optimal plant selections for specific sites.
Collaborated with clients to design customized landscapes within budget constraints.
Provided ongoing maintenance services including pruning, weeding, edging, and mulching.
Assisted in strategic placement of trees, shrubs, and flowers to enhance visual appeal.
Developed a sustainable landscape design plan promoting environmental responsibility.
Assistant General Manager
Drury Inn
Louisville, KY
02.2006 - 05.2014
Maintained exceptional customer service standards consistently across all operations.
Oversaw daily hotel operations, including staff scheduling and supervision.
Conducted interviews for prospective candidates to support recruitment efforts.
Ensured adherence to company policies, procedures, and regulations.
Managed administrative tasks, including filing paperwork and document preparation.
Coordinated housekeeping and laundry operations to ensure quality standards.