Diligent worker with strong organizational skills and administrative expertise. Experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Board of Elections Committee Chair, SGA, Chief of Staff, SGA, Member, SHRM, Member, CAB, Led cross-functional teams to streamline operations, fostering a culture of teamwork and enhancing overall efficiency., Implemented strategic scheduling processes, resulting in noticeable improvements in staff productivity and service delivery., Analyzed sales data to identify trends, enabling informed decision-making and driving substantial growth in key performance areas., Mentored team members to develop skills, promoting a supportive work environment and boosting morale., Introduced new inventory management techniques, leading to marked progress in stock accuracy and reduced waste., Streamlined event logistics to ensure seamless execution, resulting in enhanced participant satisfaction and repeat engagement., Orchestrated cross-departmental meetings to align project goals, fostering a unified approach and improved team synergy., Managed night audit operations, resolving guest issues, ensuring smooth transitions., Enhanced guest satisfaction scores through effective problem-solving and service delivery., Utilized analytical skills to streamline check-in processes, reducing wait times., Collaborated with team to improve nightly financial reporting accuracy., Maintained detailed records, contributing to efficient hotel operations., Led recruitment, enhancing team efficiency through strategic hiring and training initiatives., Improved candidate selection process, boosting retention rates and team performance., Developed recruitment strategies, achieving measurable results in talent acquisition., Collaborated with management to align hiring practices with organizational goals., Analyzed recruitment metrics, optimizing processes and reducing hiring time.