Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daesha Thomas

Dallas,Tx

Summary

Detail-oriented professional with extensive experience in scheduling and customer service. Proven ability to coordinate effectively with teams and maintain accurate records, ensuring a high standard of service in fast-paced environments.

Overview

9
9
years of professional experience

Work History

OR SCHEDULING COORDINATOR

Baylor Scott & White Health
02.2026 - Current
  • Schedule surgeries and procedures, coordinating with surgeons, anesthesiologists, and nursing staff.
  • Communicate surgery times and preparation instructions to patients while ensuring accurate recordkeeping.
  • Update and manage scheduling software to reflect changes, cancellations, or add-on cases.

Receivables Representative

Royalty Medical Billing LLC
01.2018 - 12.2024
  • Generated revenue by establishing payment arrangements and monitoring delinquent accounts.
  • Scheduled consultations and set appointments for prospective clients while handling incoming inquiries.
  • Promoted services through outgoing calls, demonstrating excellent product knowledge.

Claims Representative Supervisor

Liberty Mutual insurance
09.2017 - 12.2018
  • Handled 60-100 customer support calls daily, addressing various inquiries and claim statuses.
  • Updated claims system to track status and provide relevant information to other departments.
  • Developed expertise in claims handling through training in the Associate in Claims (AIC) program.

Education

Dallas

High school diploma -

Summit High school
Dallas, tx

Skills

  • Patient scheduling
  • Data entry
  • Microsoft Office Suite
  • Social perceptiveness
  • Analytical skills
  • High-volume transaction posting
  • Cultural awareness
  • Research support
  • Effective communication
  • Recordkeeping
  • Google Drive
  • Teamwork
  • Billing dispute resolution
  • Payroll software proficiency
  • Clerical skills
  • Persuasion

Languages

English
Elementary

Timeline

OR SCHEDULING COORDINATOR

Baylor Scott & White Health
02.2026 - Current

Receivables Representative

Royalty Medical Billing LLC
01.2018 - 12.2024

Claims Representative Supervisor

Liberty Mutual insurance
09.2017 - 12.2018

High school diploma -

Summit High school