Hi, I’m
Daesia Hudson
Memphis,TN
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
5
years of professional experience
Work History
Allen Morgan Health CareMemphis, TN
Certified Nursing Assistant
11.2021 - Current
Job overview
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Connexion PointMemphis, TN
Customer Service Representative
08.2019 - 08.2022
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
TJX CompaniesMemphis, TN
Packing Associate
08.2021 - 09.2021
Job overview
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
Amazon FulfillmentMemphis, TN
FC Associate
10.2020 - 01.2021
Job overview
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Evaluated merchandise for irregularities, flaws or damage prior to packing.
- Selected packing materials based on size, quantity and fragility of package contents.
Crisp ConnectionsMemphis, TN
Call Center Sales Agent
08.2020 - 09.2020
Job overview
- Overcame objections using friendly, persuasive strategies.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Set up appointments with interested customers according to schedule availability.
- Provided information about available products and services, membership details, and purchase advantages.
LGS StaffingMemphis, TN
Assembly Line Worker
08.2019 - 08.2019
Job overview
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
Education
White Station High SchoolMemphis, TN
High School Diploma
05.2018
Skills
- Electronic Recordkeeping
- Fluid Measurement
- Vital Signs Collection
- Activities of Daily Living ADL Support
- POS Systems and Ordering Platforms
- Courteous with Strong Service Mindset
- Upselling Products and Services
- Understanding Customer Needs
- Customer Data Confidentiality
- Reliable and Punctual
- Product Weighing and Measuring
- Time Management
- Container Building and Sealing
Timeline
Certified Nursing Assistant
Allen Morgan Health Care
11.2021 - Current
Packing Associate
TJX Companies
08.2021 - 09.2021
FC Associate
Amazon Fulfillment
10.2020 - 01.2021
Call Center Sales Agent
Crisp Connections
08.2020 - 09.2020
Customer Service Representative
Connexion Point
08.2019 - 08.2022
Assembly Line Worker
LGS Staffing
08.2019 - 08.2019
White Station High School
High School Diploma
Similar Profiles
Jhuliana d RiveraJhuliana d Rivera
HHA at Allen Health CareHHA at Allen Health Care
Kara ValentineKara Valentine
Receptionist at Allen Health CareReceptionist at Allen Health Care
Jessica GravleyJessica Gravley
Medical Coding and Billing Specialist for DME at Allen Providing Health Care Inc.Medical Coding and Billing Specialist for DME at Allen Providing Health Care Inc.