An energetic, out-going, competitive person who enjoys new challenges. A hard-working and honest vibrant individual that is interested in a position in the industry that gives the ability to grow and succeed.
Overview
4
4
years of professional experience
Work History
IT Support Specialist
Savannah State University
Savannah, GA
08.2023 - 05.2024
Created help desk tickets, troubleshot and resolved desktop issues.
Delivered onsite technical support for employees.
Used ticketing systems to manage and process support actions and requests.
Established strong working relationships with colleagues, fostering a collaborative environment that enhanced IT support delivery and efficiency.
Answered questions and provided information to customers about new software or hardware.
Student Athlete
Miller Grove High School
01.2021 - 01.2023
Lead team to region playoffs 2022 season
Achieved lifelong aspiration with my work ethic, dedication, and ability to achieve
Prepared for games through practices, drills, and film study
Studies and learned playbook, formations, and terminology for plays for offense and defense
Served as a mentor to student athletes by sharing by personal experience from freshman to senior year during a pandemic.
Sales Associate
Footlocker
01.2020 - 01.2021
Operate cash register
Assist customers with sales
Stocked and organized shoes
Answer questions from customers about merchandise
Met and or exceeded sales quota
Assisted in maintaining inventory levels and placing orders for products.
Education
Student -
Savannah State University
04.2024
Diploma -
Miller Grove High School
01.2023
Skills
Upselling
Strong team player
Excellent communication
Sales
Excellent Customer Service
Physical Fitness
Teamwork
Technical
Safety Awareness
Printer troubleshooting
Helpdesk call support
Activities
Worked on a team for a political candidate with door-to-door discussions.