Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Barrett

Miami

Summary

Adept at driving customer engagement and revenue generation, I excel as a Brand Ambassador at Diptyque Paris, leveraging my expertise in digital marketing and luxury retail sales. With a knack for creating memorable customer experiences, I consistently meet sales goals, enhancing brand awareness and fostering strong customer relations.

Overview

7
7
years of professional experience

Work History

Brand Ambassador

Diptyque Paris
08.2022 - Current
  • Communicated product information with confidence and educated consumers about company.
  • Engaged customers to communicate key product features.
  • Provided exceptional customer service to drive satisfaction.
  • Increased sales by effectively communicating product benefits.
  • Worked with team to achieve sales goals for products.
  • Collaborated with sales staff to identify target customers, promote products and increase sales.

Licensed Beauty Advisor

Sephora
02.2021 - 06.2022
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Recommended complementary purchases to customers, increasing revenue.

Prestige Beauty Advisor

Ulta Beauty
09.2019 - 01.2021
  • Maintained in-depth knowledge of company brand to best serve customers and drive sales.
  • Taught customers how to apply makeup and recommended optimal products.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Followed up with customers to increase satisfaction with purchases and services.

Office Assistant

Kneady by Nature
07.2018 - 08.2019
  • Social media coordinator for a successful spa business.
  • Coordinated and scheduled meetings and appointments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Esthetician

Eden Med Spa and Salon
10.2017 - 07.2018
  • Implement innovative skin care treatments and techniques to enhance the client's experience and achieve desired results.
  • Advised clients on proper home-care regimens.
  • Performed special anti-oxidant, acne, and microdermabrasion facial services.
  • Fostered friendly, warm, and exceptional customer experience.

Education

Bachelor of Arts - International And Global Studies, Minor in French

University of Central Florida
Orlando, FL
05.2022

Skills

  • Project Management
  • Brand Awareness
  • Customer Relations
  • Revenue Generation
  • Multi-platform Influencer
  • Customer Engagement
  • Digital Marketing
  • Luxury retail sales
  • Fluent in French

Timeline

Brand Ambassador

Diptyque Paris
08.2022 - Current

Licensed Beauty Advisor

Sephora
02.2021 - 06.2022

Prestige Beauty Advisor

Ulta Beauty
09.2019 - 01.2021

Office Assistant

Kneady by Nature
07.2018 - 08.2019

Esthetician

Eden Med Spa and Salon
10.2017 - 07.2018

Bachelor of Arts - International And Global Studies, Minor in French

University of Central Florida

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Kelsey Barrett