Daphne Lopez
Reno,NV
Summary
Dynamic and reliable professional with a proven track record at Napa Sonoma Grocery Company, adept at handling high customer volumes and managing cash with accuracy. Excelled in creating memorable guest experiences and demonstrated strong multitasking and customer service skills. Skilled in Web Design (WordPress), showcasing a blend of technical and interpersonal abilities.
Overview
7
7
years of professional experience
Work History
Bartender
Napa Sonoma Grocery Company
03.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and preparing cash drawers.
- Create cocktails for my guests as well as the servers guests and attend to their needs.
Hostess/Food Runner
Twisted Fork Restaurant
03.2018 - 03.2023
- Answered phone calls to take orders, give information and document reservations.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Biochemistry And Molecular Biology
University of Nevada, Reno
Reno, NV05-2026
Minor in Accounting
University of Nevada, Reno
Reno, NV05-2026
High School Diploma -
Galena High School
Reno, NV06-2019
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Web Design (Word Press)
- Complex Problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bartender
Napa Sonoma Grocery Company
03.2023 - Current
Hostess/Food Runner
Twisted Fork Restaurant
03.2018 - 03.2023
Bachelor of Science - Biochemistry And Molecular Biology
University of Nevada, Reno
Minor in Accounting
University of Nevada, Reno
High School Diploma -
Galena High School
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