Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dafne Perez

Portland,OR

Summary

Dynamic professional with extensive experience in customer service and employee training at McDonald's. Proven ability to lead teams effectively while ensuring compliance with food safety standards. Bilingual communicator skilled in cash handling and fostering a positive work environment, consistently enhancing guest satisfaction and operational efficiency.

Overview

1
1
Language
3
3
years of professional experience

Work History

Crew Trainer

McDonald's
Portland, OR
03.2025 - 09.2026
  • skill_0 Trained crew members on food safety, sanitation, and station procedures
  • skill_1 Demonstrated proper equipment use for grill, fry station, and beverage prep
  • skill_2 Reinforced McDonald's service standards during order taking and guest interactions
  • skill_3 Supported onboarding by explaining shift routines and workstation expectations

Caregiver

New Horizons In-Home Care
Portland, OR
02.2025 - 04.2025
  • Assisted clients with bathing, grooming, and dressing while preserving dignity and comfort.
  • Monitored vital signs, mobility, and daily condition changes, reporting concerns promptly.
  • Prepared nutritious meals and followed dietary instructions to support client health.
  • Supported medication reminders and documented care activities accurately for shift continuity.

Shift Leader

Wingstop
Clackamas, OR
10.2023 - 01.2024
  • Supervised shift operations, assigning tasks and maintaining smooth front-of-house and kitchen workflow.
  • Trained team members on Wingstop service standards, food safety, and station procedures.
  • Monitored order accuracy, ensuring timely preparation and consistent guest satisfaction.
  • Supported opening and closing duties, including cash handling, cleaning, and equipment checks.

Education

High School Diploma -

Gresham Highschool
Gresham, OR
06.2025

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Bilingual

Languages

Spanish
Native or Bilingual

Timeline

Crew Trainer

McDonald's
03.2025 - 09.2026

Caregiver

New Horizons In-Home Care
02.2025 - 04.2025

Shift Leader

Wingstop
10.2023 - 01.2024

High School Diploma -

Gresham Highschool