Dahani Ram
Santa Cruz,CA
Summary
Energetic ice cream scooper with established customer service skills and food service experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.
Overview
1
1
year of professional experience
Work History
Ice Cream Attendant
Great Wolf Lodge
03.2023 - 07.2023
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Operated cash register, taking payments and issuing customer receipts.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Helped patrons decide which flavor to choose according to preferences and tastes.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Greeted incoming customers and provided reliable, friendly customer service.
Restaurant Busser
Great Wolf Lodge
05.2022 - 07.2023
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
Bachelor of Science - Robotics Engineering
University of California - Santa Cruz
Santa Cruz05.2027
Associate of Science - Automation/Mechatronics
San Joaquin Delta College
Stockton, CA05.2023
High School Diploma -
Valley Robotics Academy
Lodi, CA05.2023
Associate of Arts - Interdisciplinary Studies
San Joaquin Delta College
Stockton, CA12.2022
Skills
- POS System Expertise
- Customer Service
- Allergic Reaction Treatment
- Customer Transactions
- Order Processing
- High-Volume Environments
- Safe Food Handling
- Menu Knowledge
- Food and Beverage Service
- Cash Management
- Cash Register Systems
- Order Taking
Timeline
Ice Cream Attendant
Great Wolf Lodge
03.2023 - 07.2023
Restaurant Busser
Great Wolf Lodge
05.2022 - 07.2023
Bachelor of Science - Robotics Engineering
University of California - Santa Cruz
Associate of Science - Automation/Mechatronics
San Joaquin Delta College
High School Diploma -
Valley Robotics Academy
Associate of Arts - Interdisciplinary Studies
San Joaquin Delta College