Summary
Overview
Work History
Education
Skills
Timeline
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Dahlia Bullock

Cary,NC

Summary

Experienced professional with a strong background in library services, skilled at engaging readers of all ages and cultivating a passion for literature. Proficient in curating age-specific collections, leading captivating storytimes, and implementing engaging programs. A reliable team player who readily adapts to evolving needs, always striving to deliver impactful results for library patrons and staff. Exceptional communication, organizational, and interpersonal skills contribute to creating a welcoming and efficient library environment.

Overview

7
7
years of professional experience

Work History

Library Assistant (Part-time)

Cary Regional Library
05.2024 - Current
  • Contribute to collection maintenance and marketing, increasing book visibility
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Create engaging book displays and curate targeted reading lists, enhancing patron experience and promoting library resources effectively
  • Maintain library facility, ensuring a welcoming environment for patrons while efficiently managing circulation tasks and providing accurate reference services
  • Guide patrons in using online databases and computers, fostering digital literacy and empowering community members to access information independently
  • Collaborate with librarians to develop and implement programs, boosting early childhood literacy in the community
  • Facilitate patron engagement through tailored book displays and curated reading lists, enhancing library resource visibility and user satisfaction
  • Contribute to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.

Youth and Family Library Experiences Assistant (Part-time)

Chapel Hill Public Library
01.2024 - Current


  • Provide technical support and enforce policies, maintaining a safe and user-friendly environment
  • Enhance patron experience through readers' advisory, efficient circulation management, and youth program support, fostering a welcoming library environment
  • Maintain meticulous catalog records and manage patron accounts, ensuring accurate information and smooth library operations
  • Uphold library policies while delivering exceptional customer service, balancing rule enforcement with patron satisfaction
  • Reimagine readers' advisory services, integrating personalized recommendations with circulation insights to boost patron satisfaction and resource utilization

Media Specialist

Durham Public Schools
09.2022 - 11.2023
  • Designed and implemented engaging AASL standard-aligned lessons, fostering student love for reading and enhancing digital literacy skills
  • Coordinated with teachers to co-teach classes, integrating library resources into curriculum and supporting research projects
  • Managed comprehensive library operations, including circulation, cataloging, and collection development, ensuring optimal resource availability
  • Developed innovative programming to encourage reading, utilizing diverse media and digital resources to captivate student interest
  • Mentored student library assistants and coordinated parent volunteers, fostering a collaborative learning environment and community engagement
  • Revamped collection development strategy, aligning resources with curriculum needs and significantly increasing student engagement with library materials
  • Maintained relevant, organized and correctly catalogued library and technology collection based on careful analysis of student needs.
  • Collected and analyzed data to periodically evaluate school library media programs for continuous improvement against measurable goals.
  • Developed and executed yearly budgets to purchase yearly acquisition of books, periodicals, supplies and computer software and hardware.

Income Maintenance Caseworker II

Durham County Social Services
09.2018 - 09.2023
  • Processed 200-400 public assistance cases weekly, ensuring timely eligibility determinations through meticulous data analysis and compliance checks
  • Assisted clients with completing complex forms and applications, ensuring accuracy and completeness of required information.
  • Conducted empathetic interviews with diverse applicants, explaining benefits processes and available programs while maintaining high respect and patience
  • Scrutinized applicant data against eligibility criteria, granting, modifying, or terminating assistance based on comprehensive evaluations
  • Liaised with other professionals, analyzing multifaceted information to assess clients' abilities, needs, and service eligibility accurately
  • Streamlined caseload management, consistently meeting deadlines and improving efficiency in eligibility determinations for economic assistance programs

Intern

Communities in Schools
01.2018 - 05.2018

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  • Mentored at-risk youth, guiding seniors through post-secondary planning and college application processes, fostering academic and career growth
  • Partnered with team to create comprehensive college information book, empowering juniors and seniors with vital resources for future planning
  • Developed and implemented job shadowing program, connecting students with professionals in their fields of interest to enhance career exploration
  • Conducted in-depth college research, compiling and analyzing data to provide tailored recommendations for senior students' academic pursuits

Education

Master of Library Science -

North Carolina Central University
Durham, NC
05.2022

Bachelor of Science - Human Development and Family Studies

University of North Carolina at Greensboro
Greensboro, NC
05.2018

Skills

  • Computer Assistance
  • Written and oral communication
  • Customer Service
  • Reference Services
  • Database Management
  • Literary knowledge
  • Collection management
  • Microsoft Office
  • Adaptable and Flexible
  • Organizational Skills
  • Problem-solving skills
  • Program Planning

Timeline

Library Assistant (Part-time)

Cary Regional Library
05.2024 - Current

Youth and Family Library Experiences Assistant (Part-time)

Chapel Hill Public Library
01.2024 - Current

Media Specialist

Durham Public Schools
09.2022 - 11.2023

Income Maintenance Caseworker II

Durham County Social Services
09.2018 - 09.2023

Intern

Communities in Schools
01.2018 - 05.2018

Bachelor of Science - Human Development and Family Studies

University of North Carolina at Greensboro

Master of Library Science -

North Carolina Central University
Dahlia Bullock