Dahlia Davis-Atchison
Hollis,USA
Summary
Focused on driving revenue growth with proactive and strategic approaches. Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations. Dedicated Worker passionate about helping clients lead fulfilling lives by managing health-related conditions which include over 8-years work experience. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
22
22
years of professional experience
Work History
Cashier Supervisor
Kriss Restaurant
Queens, NY
10.2020 - Current
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Built and maintained working relationships with peers and upper management.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Processed refunds and exchanges promptly according to established policies.
- Directed and supervised staff performance.
Caregiver
Private Residence
Queens, NY
01.2018 - 06.2019
- Provided emotional support to clients during difficult times.
- Assisted with meal planning to meet nutritional plans.
- Accompanied clients to social events such as movies or plays.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Office Agent
WFS
10.2016 - 01.2017
- Provide customers with customs release
- Breakdown import documents
- File away papers at the end of every shift
- Provide excellent customer service via phone calls, email, and face-to-face interactions
- Read and interpret AMS information as needed
- Accept various methods of payments
- Check inventory at the end of every shift
- Assure that every assigned folder is completed accurately according to flight number
Cashier/Supervisor
The Door Restaurant
Queens, New York
11.2013 - 09.2016
- Providing customer service on behalf of the restaurant
- Provide quality beverages consistently for all customers
- Maintain high level store operations which exceeded legal standards and guidelines
- Strictly follow all cash, security, inventory and labor policies and procedures
- Cross-train and coordinated scheduling with team members to ensure seamless service
- Increase customer satisfaction by 20% and decreased customer wait time by 50%
Aesthetician
Jewels Resort and Spa
Portmore, Jamaica
02.2010 - 10.2013
- Provide services for its clients including, but not limited to:
- Facials
- Laser, wax, threading, and depilatory hair removal
- Chemical/acid peels
- Exfoliation
- Wraps and masks
- Makeup application
- Microdermabrasion
Massage Therapist
Breezes Trelawny
Trelawny, Jamaica
10.2002 - 01.2010
- Provide massage services for its clients:
- Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion
- Apply finger and hand pressure to specific points of the body
- Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion
- Confer with clients about their medical histories and any problems with stress and/or pain in order to determine whether massage would be helpful
- Develop and propose client treatment plans that specify which types of massage are to be used
- Massage and knead the muscles and soft tissues of the human body in order to provide courses of treatment for medical conditions and injuries or wellness maintenance
- Prepare and blend oils, and apply the blends to clients' skin
- Consult with other health care professionals such as physiotherapists, chiropractors, physicians and psychologists in order to develop treatment plans for clients
- Maintain treatment records
- Provide clients with guidance and information about techniques for postural improvement, and stretching, strengthening, relaxation and rehabilitative exercises
Education
Certificate -
Yvonne Anthony School of Esthetics
High School Diploma -
William Knibb High School
Skills
- Cashier training
- Cash register reconciliation
- Complaint resolution
- Store operations
- Cash handling expertise
- Operational efficiency
References
Furnished upon request
References
References available upon request.
Timeline
Cashier Supervisor
Kriss Restaurant
10.2020 - Current
Caregiver
Private Residence
01.2018 - 06.2019
Office Agent
WFS
10.2016 - 01.2017
Cashier/Supervisor
The Door Restaurant
11.2013 - 09.2016
Aesthetician
Jewels Resort and Spa
02.2010 - 10.2013
Massage Therapist
Breezes Trelawny
10.2002 - 01.2010
Certificate -
Yvonne Anthony School of Esthetics
High School Diploma -
William Knibb High School
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