Dahlia Johnson
Lebanon,PA
Summary
Driven professional with a proven track record at Boost Mobile, excelling in customer service and strategic planning. Leveraged teamwork and problem-solving skills to enhance customer satisfaction and streamline operations. Achieved significant improvements in merchandising and inventory management, demonstrating a strong ability to multitask and maintain high standards of cleanliness and organization.
Overview
5
5
years of professional experience
Work History
Sales Associate
Boost Mobile
11.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Car Hopper
Sonic
07.2019 - 10.2019
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Balanced orders on trays and delivered them to cars.
- Memorized orders and maintained high-traffic times.
- Enhanced customer satisfaction by providing timely and accurate order delivery to vehicles.
- Ensured a positive dining experience for guests by maintaining a clean and organized outdoor area.
- Promoted a safe work environment by adhering to proper food safety guidelines during all aspects of order fulfillment process.
Food Pantry Coordinator
The Well
07.2016 - 09.2019
- Collaborated with nutritionists to provide educational materials on healthy eating habits for clients utilizing the pantry''s services.
- Evaluated program effectiveness regularly, identifying areas for improvement and implementing necessary changes.
- Streamlined the client registration process, making it more accessible to those in need.
- Monitored food safety standards within the pantry, ensuring all items were stored and distributed according to regulations.
- Maintained accurate records of all incoming and outgoing inventory items, ensuring proper tracking and reporting capabilities.
Education
High School Diploma -
Deming Cesar Chavez
Deming, NM06.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Cleaning techniques
- Strategic Planning
- Merchandising understanding
Timeline
Sales Associate
Boost Mobile
11.2021 - 12.2021
Car Hopper
Sonic
07.2019 - 10.2019
Food Pantry Coordinator
The Well
07.2016 - 09.2019
High School Diploma -
Deming Cesar Chavez
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