Summary
Overview
Work History
Education
Skills
LNGG
Work Availability
Accomplishments
Work Preference
Timeline
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Wendy Vargas

Wendy Vargas

Manager
Albany,NY

Summary

11+ Internal and External Customer Service Experience 7+ Sales Experience 8+ Management Experience Bilingual Spanish/English 11+ Mentoring

Professional sales leader equipped to drive growth and optimize performance. Proven ability to develop effective sales strategies and build strong relationships with clients. Focused on team collaboration and adapting to changing needs to achieve results. Skilled in team management, market analysis, and strategic planning. Known for reliability, flexibility, and goal-oriented mindset.

Overview

14
14
years of professional experience

Work History

District Sales Manager

Boost Mobile
10.2015 - Current
  • Train and mentor 12 junior sales professionals, providing instruction on market research and negotiation strategies to increase team sales
  • Establish monitoring system for documenting and analyzing customer data, developing solutions to attain a customer satisfaction rating
  • Harness effective marketing strategies to generate new leads for sales, exceeding sales goals.
  • Functions:

Customer Service Agent/Trainer

Allus Global BPO
01.2014 - 11.2015
  • Train employees on the software used for daily operations, disposition of calls, coupon codes and customer requirements and notes.
  • Receive calls and provide customer with accurate information about their deliveries while maintaining quality communication during the calls.
  • Escalate cases and complaints to back office and management team for timely resolutions.
  • Functions:

Shift Manager

Whopper Bar
02.2011 - 10.2012
  • Internal and external customer service.
  • Associate Supervision.
  • Monitoring inventory.
  • Internal and external sale
  • Functions:

Education

Business Management -

Florida Technical College
Orlando, FL
05.2012

High School - undefined

Felipe de Restrepo High School
05.2006

Skills

  • Other: Years of experience in sales and B2B sales Cash handling Management The ability to follow instructions, self-awareness, initiative, willingness to learn, teamwork, leadership, customer service, creating networks, flexibility, commitment, can work under pressure and dedication with great motivation to be the best in any field performance
  • Strategic goal setting
  • Sales team management
  • Customer relationship building
  • Staff management
  • Staff training and development
  • Time management
  • Sales tracking
  • Customer service

LNGG

Portuguese
Limited Working
English
Full Professional
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

Meeting district quota for sales and particular goals.

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureWork from home optionPaid time offHealthcare benefitsPersonal development programsPaid sick leave401k match4-day work weekStock Options / Equity / Profit Sharing

Timeline

District Sales Manager

Boost Mobile
10.2015 - Current

Customer Service Agent/Trainer

Allus Global BPO
01.2014 - 11.2015

Shift Manager

Whopper Bar
02.2011 - 10.2012

High School - undefined

Felipe de Restrepo High School

Business Management -

Florida Technical College

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