Martin Hipolito
DeSoto,TX
Summary
I am a versatile associate offering four years of experience with handling tasks smoothly and efficiently, adapting well to changing processes, programs, team requirements, and fast paced environments. Driven to contribute growth within a company by being a hardworking full service shopper, as well as a efficient manager who leads a team bringing efficient shopping and time management skills. I am recognized for excellent service. I am dependable and reliable with meeting responsibilities and team goals. I am a detail-oriented and strong leader who has organizational skills, with an ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Overnight Manager
Walmart
11.2023 - Current
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Prepared, planned and implemented training programs to support ongoing staff development.
- Created nightly shift task lists to assign duties to each employee.
- Trained and mentored new and existing staff to achieve best practices.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Certified in Sitdown forklift, Electric jack, Cherry picker.
Overnight Stocker
Walmart
04.2023 - 11.2023
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained neat, organized stockroom free of hazards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Stocked designated items on shelves, end caps and displays.
- Kept work areas neat, clean and free from debris.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Certified in Sitdown forklift, Electric jack, Cherry picker.
Online Grocery Associate
Walmart
11.2020 - 04.2023
- Worked effectively with customers to meet order requirements and service expectations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, and support with shopping and purchasing.
- Maximized efficiency by scanning items quickly and completing as many as 2-30 orders on average per hour.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Picked quality and accurate items for on average 100 daily customer orders.
- Picked items for customers on desired schedules by managing time efficiently and planning effective routes.
Education
High School Diploma -
Life High School Waxahachie
Waxahachie, TX06.2022
Skills
- Excellent Communication
- Training and Development
- Organization and Time Management
- Teamwork and Collaboration
- Active Listening
- Time Management
- Well Communication
- Customer Service
Certification
- Operating Training - 2022
Timeline
Overnight Manager
Walmart
11.2023 - Current
Overnight Stocker
Walmart
04.2023 - 11.2023
Online Grocery Associate
Walmart
11.2020 - 04.2023
High School Diploma -
Life High School Waxahachie
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