Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

DAHLIA A. GIBSON

Hempstead,NY

Summary

To further my Civil Service Career and be successful at any endeavors I encounter.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Knowledgeable [Desired Position] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Proactive and meticulous [Job Title] with over [Number] years of experience in [Type] industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Innovative and goal-oriented Management professional committed to [Area of expertise]. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through [Action].

Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

38
38
years of professional experience

Work History

Developmental Assistant 1/ House Manager 2

NYS BDDSO
Brooklyn, NY
01.2004 - Current
  • Supervise several Developmental Aides in all aspects of care to all the disabled individuals in the facility and residence. Review staff attendance Inclusion reports, floating payroll change forms and all data collection forms. Certified in AMAP, SKIP, CPR, FIRST AID, and NYS drivers Critical List.

Mental Health Therapy Hygenist /Developmental Aide

NYS BDDSO
Brooklyn, NY
01.1997 - 01.2004
  • Administer medications and assisted consumers in their ADLs. Conduct group sessions and crisis interventions. Reports and documentation of consumers done on a daily basis.

Certified Nurses Aide

NYS Veterans N.H. at St. Albans
St. Albans, NY
01.1994 - 01.1997
  • Monitored vital signs. Assist with ADL and range of motion.

Senior Loan Collector

Kasa Lithuanian FCU
S. Ozone Park, NY
01.1992 - 01.1993

Senior Collector

Lord & Taylors
New York, NY
01.1989 - 01.1990
  • Responsible for collections of seriously delinquent accounts prior to charge off. Review credit reports to coordinate investigation of accounts that have no point of Contact.

Collections/Fraud Specialist

Chase Manhattan Bank
Garden City, NY
01.1988 - 01.1989
  • Heavy skip tracing. Review accounts for possible fraud. Assist customers with Disputes and billing questions.

Collector/Fraud Specialist

Citicorp
Melville, NY
07.1988 - 11.1988
  • Review accounts with merchant representatives and attorneys. Responsible for Investigation of fraud accounts.

Customer Service Representative

Global Equipment
Hempstead, NY
01.1988 - 07.1988
  • Responsible for responding to customer inquires. Handled various types Of product complaints, delivery, billing and various cash transactions with walk-in consumers. All other collections, data entry and customer service jobs Given through agencies such as: Ronstad, Creative Staffing and Account Temps.

Education

Associate of Science - Nursing

Queensboro C.C.
Bayside, NY
03-2026

NYS Certified Nurses Aide - undefined

BOCES, NACEC
Dix Hills, NY
01-1992

Business Administration - undefined

Dowling College
Oakdale, NY
01-1986

Skills

  • Behavioral support
  • Reinforcement strategies
  • Adaptive techniques
  • Visual supports
  • Staff management
  • Task delegation
  • Staff training and development
  • Complex Problem-solving
  • Decision-making
  • Verbal and written communication
  • Time management
  • Team leadership
  • Customer service
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Operations management
  • Project management
  • Project planning
  • Customer relationship management (CRM)
  • Performance management
  • Staff development
  • Shift scheduling
  • Policy implementation
  • Conflict resolution
  • Schedule preparation
  • Sales management
  • Workforce management
  • Performance evaluations
  • Business administration
  • Negotiation
  • Budget control
  • Financial management
  • Contract management
  • Clear communication
  • Safety procedures
  • Employee onboarding
  • Coaching and mentoring
  • Work prioritization
  • Policy and procedure development
  • Inventory management
  • Recruiting and interviewing
  • Risk management
  • Regulatory compliance
  • Financial records oversight
  • Teamwork and collaboration
  • Effective communication
  • Problem resolution
  • Adaptability and flexibility
  • Positive attitude
  • Attention to detail
  • Multitasking
  • Problem-solving
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Team development
  • Work Planning and Prioritization
  • Hiring and training
  • Managing operations and efficiency
  • Customer relationship management
  • Training and development
  • Staff training
  • Employee coaching and mentoring
  • Scheduling and coordinating
  • Professional and courteous
  • Negotiation and conflict resolution
  • Good judgment
  • Process improvement
  • Active listening
  • Interpersonal relations
  • Schedule management
  • Employee development
  • Problem-solving aptitude

Accomplishments

  • Supervised team of [Number] staff members.
  • Resolved product issue through consumer testing.
  • Collaborated with team of [Number] in the development of [Project name].

Timeline

Developmental Assistant 1/ House Manager 2

NYS BDDSO
01.2004 - Current

Mental Health Therapy Hygenist /Developmental Aide

NYS BDDSO
01.1997 - 01.2004

Certified Nurses Aide

NYS Veterans N.H. at St. Albans
01.1994 - 01.1997

Senior Loan Collector

Kasa Lithuanian FCU
01.1992 - 01.1993

Senior Collector

Lord & Taylors
01.1989 - 01.1990

Collector/Fraud Specialist

Citicorp
07.1988 - 11.1988

Collections/Fraud Specialist

Chase Manhattan Bank
01.1988 - 01.1989

Customer Service Representative

Global Equipment
01.1988 - 07.1988

NYS Certified Nurses Aide - undefined

BOCES, NACEC

Business Administration - undefined

Dowling College

Associate of Science - Nursing

Queensboro C.C.
DAHLIA A. GIBSON