Michelle Nelson
North Tonawanda,NY
Summary
Driven Developmental Assistant and Direct Support Professional with proven expertise in behavioral support and excellent communication, honed at OPWDD-Region 1 Western. Excelled in fostering individual growth and maintaining dignity through adaptive techniques and organizational skills, significantly enhancing the quality of life for individuals with developmental disabilities.
Overview
9
9
years of professional experience
Work History
Developmental Assistant 1
OPWDD-Region 1 Western
01.2023 - Current
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, meal preparation, feeding; ensuring dignity was maintained throughout these processes.
- Advocated for clients'' rights and well-being by ensuring they were receiving proper support services as needed, including coordinating with other service providers such as therapists, educators and medical professionals.
- Developed trustful rapport between myself as a Developmental Assistant and the individuals I provided care for, building an environment centered around respect and understanding.
- Provided daily support and assistance to individuals with developmental disabilities, fostering their personal growth and development.
Direct Support Professional
OPWDD-Region 1 Western
07.2015 - 01.2023
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Education
Associate of Science - Medical Office Management
Bryant & Stratton
Buffalo, NY06.1998
Skills
- Behavioral support
- Reinforcement Strategies
- Adaptive Techniques
- Visual supports
- Data Collection
- Individualized care planning
- Customer Service
- Excellent Communication
- Organizational Skills
Timeline
Developmental Assistant 1
OPWDD-Region 1 Western
01.2023 - Current
Direct Support Professional
OPWDD-Region 1 Western
07.2015 - 01.2023
Associate of Science - Medical Office Management
Bryant & Stratton
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