Dai Monique
Dallas,TX
Summary
Dedicated professional with strong customer service and team training skills. Experienced in inventory management and visual merchandising, contributing to store operations and enhancing customer experiences.
Overview
5
5
years of professional experience
Work History
Store Lead
Furla
Boston, Massachusetts
09.2014 - 11.2016
- Restocked inventory to ensure consistent product availability for customers.
- Completed nightly reports and executed closing procedures efficiently.
- Trained and mentored new team members, enhancing their customer service skills and contributing to improved customer satisfaction.
- Executed visual merchandising strategies to effectively highlight product lines, driving customer engagement.
- Managed key holder responsibilities, ensuring smooth store operations and security.
Sales Associate
Lush Fresh Handmade Cosmetics
Boston, MA
05.2013 - 08.2014
- Assisted customers with product selection and provided personalized recommendations, educating them about ingredients and ethical sourcing practices to enhance their shopping experience.
- Maintained product displays for cleanliness and visual appeal, contributing to an inviting shopping environment.
- Processed transactions accurately using point-of-sale systems during busy periods.
- Supported inventory management by restocking shelves and organizing storage areas.
- Trained new team members on cash register operation, stock procedures, and customer service standards, ensuring consistent service quality.
Sales Associate
Old Navy
Boston, Massachusetts
01.2012 - 05.2013
- Assisted customers by answering inquiries and locating merchandise to enhance shopping experience.
- Restocked shelves and bins with latest merchandise, updating signage to highlight promotions and attract customer interest.
- Managed price checks, merchandise transfers, and fitting room returns to maintain store organization and streamline operations.
- Maintained product displays, ensuring cleanliness and visual appeal of merchandise.
- Utilized point-of-sale systems for transaction management and reporting.
Education
High School Diploma -
Walpole High School
Walpole, MA05-2013
Skills
- Store operations
- Inventory management
- Point-of-sale systems
- Visual merchandising
- Sales strategies
- Staff management
- Team training
- Customer service
Timeline
Store Lead
Furla
09.2014 - 11.2016
Sales Associate
Lush Fresh Handmade Cosmetics
05.2013 - 08.2014
Sales Associate
Old Navy
01.2012 - 05.2013
High School Diploma -
Walpole High School