Daiana Babii

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• Evaluated and refined risk management strategies to effectively reduce financial exposure while maintaining compliance with industry regulations.
• Developed strategic partnerships with key stakeholders to foster collaboration and support overarching business goals.
• Spearheaded change management initiatives to facilitate organizational transformation and cultural alignment.
• Managed development and execution of internal audit regulatory and risk-related corrective action plans to address identified issues effectively.

• Led comprehensive transformation initiatives in risk management department, focusing on improving processes and compliance standards.
• Organized and directed strategic planning sessions involving senior management to synchronize goals and initiatives across departments.
• Achieved full compliance with regulatory standards, successfully addressing all internal audit requirements.
• Coordinated execution of several critical projects at once, balancing priorities to meet stringent deadlines.

• Cultivated stakeholder engagement and collaboration through effective communication strategies.
• Oversaw software development lifecycle from a business perspective for internal digital platform.
• Reviewed operational workflows to reveal inefficiencies and recommended effective solutions to enhance overall performance.
• Crafted and executed targeted adoption training and change management initiatives, ensuring effective transition across Americas region.
• Engaged leadership teams across departments to establish priorities and ensure cohesive execution of organizational projects.
• Coordinated and engaged in digital hackathons to foster innovation and collaboration through no-code and low-code solutions.

• Spearheaded design, execution, and reporting of global transformation initiatives to enhance financial efficiencies and employee engagement.
• Collaborated with operational teams to develop and implement effective transformation strategies.
• Achieved timely project delivery by effectively managing project plans, tracking progress, and reporting outcomes to stakeholders.

• Established the training framework for a social media client, to support 1000+ employees service delivery.
• Provided feedback and coaching to employees on their performance.
• Developed and implemented customized training plans for new hires.
• Assessed the effectiveness of training programs and identified areas of improvement.
• Managed and developed a diverse training team and overall training requirements (new hire, client training, refreshers etc.)
• Developed testing and evaluation procedures.
• Hired employees and trainers.

• Oversaw budget allocation for learning activities to maintain high quality standards.
• Facilitated effective utilization of mentoring programs and performance appraisals among managers to foster employee growth.
• Established collaborative relationships with external partners to facilitate access to additional resources for employee development.
• Collaborated with subject matter experts to create relevant course materials based on industry trends.
• Analyzed current skill sets within the company to identify gaps relative to industry benchmarks.
• Coordinated and led workshops and seminars focused on advancing employee development and knowledge sharing.
• Developed and implemented targeted training initiatives aimed at improving customer satisfaction and addressing organizational challenges.
• Curated and updated a diverse collection of educational resources to enhance training and development initiatives.
• Conducted in-depth analysis of employee development strategies to support competitive positioning.

• Successfully managed a team of 20 operations staff to ensure customer satisfaction and meet operational goals.
• Monitored performance metrics to identify areas of improvement in order to maximize efficiency and productivity.
• Provided leadership support to staff members by providing guidance and feedback on their work.
• Developed talented team, participating in hiring, coaching, and performance management processes.