DAIANA MENDES CAPANO
ClickUp
Barrington,RI
3
Languages
5
years of professional experience
Work History
Mid-Market Account Executive – LATAM
1 Year 7 Months- Facilitated establishment of outbound frameworks as the first SDR for LATAM.
- Assisted in meeting pipeline targets consistently.
- Supported four Account Executives in sourcing strategic opportunities to exceed quotas.
- Conducted qualification for observability and cloud monitoring use cases.
Commercial Account Executive – LATAM
6 Months- Helped build ClickUp’s commercial sales motion in LATAM, developing repeatable plays to increase pipeline and conversions.
- Managed end-to-end opportunities across industries, positioning automation and operational visibility as key drivers for adoption.
- Delivered consistent pipeline growth through proactive outreach and expansion strategy.
Commercial / Mid-Market Account Executive – LATAM
2 Years- Facilitated full-cycle sales for observability and cloud monitoring, securing 37 new clients in 2023 by promoting adoption through technical validation and negotiation.
- Assisted in technical discovery sessions with DevOps, SRE, and IT leaders to identify customer challenges and align them with measurable outcomes in performance and reliability.
- Developed ROI and cost optimization use cases for logs and metrics pipelines to enhance operational efficiency and lower monitoring expenses.
- Contributed to territory strategy and expansion in LATAM through effective deal execution and multi-threading efforts.
- Conducted full-cycle sales to technical audiences by crafting business cases and guiding negotiations for new client acquisition.
- Executed in-depth technical discovery in logs, metrics, and pipelines, tackling performance, reliability, and scalability issues.
- Created narratives for cost optimization and operational efficiency to enhance incident response and decrease data ingestion costs.
Sales Development Representative- LATAM
- Facilitated establishment of outbound sales frameworks as first SDR in LATAM.
- Supported achievement of pipeline targets between 100% and 189%.
- Assisted four AEs in sourcing strategic opportunities to surpass quotas.
- Conducted qualification assessments for observability and cloud monitoring applications.
Education
B.A. - Psychology
Skills
Supported full-cycle sales efforts across LATAM markets.
Assisted in the monitoring and analysis of observability logs.
Utilized MEDDIC framework to enhance sales processes.
Contributed to effective communication through command of the message.
Facilitated value selling techniques to optimize client engagement.
Aided in the integration of AWS
Azure
and GCP solutions.
Helped generate pipelines for sales opportunities.
Engaged with Kubernetes for container orchestration.
Assisted in accurate forecasting of sales targets.
Tracked key metrics to assess performance.
Analyzed traces for improved system insights.
Supported the development of data pipelines for analytics.
Monitored cloud environments for operational efficiency.
Personal Information
Title: LATAM Account Executive
LANGUAGES
Portuguese - Native
English - Proficient
Spanish - Proficient
Timeline
Mid-Market Account Executive – LATAM
ClickUp
02.2025 - CurrentRead More
Commercial Account Executive – LATAM
ClickUp
08.2024 - 02.2025Read More
Commercial / Mid-Market Account Executive – LATAM
Datadog
12.2022 - 12.2024Read More
Sales Development Representative- LATAM
Datadog
01.2022 - 01.2022Read More
Charter Oak State College
B.A. from Psychology
Read More