Daija Johhnson
Baton Rouge,LA
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
3
3
years of professional experience
Work History
Sales Associate
Pandora Jewelry
Baton Rouge, LA
11.2021 - Current
- Computed purchases and received and processed cash or credit payment.
- Collaborated with management teams to develop innovative marketing strategies.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Greeted customers to determine wants or needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Ticketed, arranged and displayed merchandise to promote sales.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Key Holder
Purple Cow
Baton Rouge, LA
04.2021 - 10.2021
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Assisted in general housekeeping to maintain store image.
- Facilitated and developed lasting relationships with clients to increase client retention.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
Cashier
Walmart
Baton Rouge, LA
08.2020 - 04.2021
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Stocked shelves with merchandise when needed.
- Scanned items and checked pricing on cash register for accuracy.
Education
Associate of Science - Nursing
Baton Rouge College
Baton Rouge, LASkills
- Upselling
- Customer Needs Assessment
- Retail Loss Prevention
- Sales Training
- Teamwork and Collaboration
- Strategic Planning
- Problem-Solving Skills
- Conflict Resolution
- Customer Service
- Money Handling
Timeline
Sales Associate
Pandora Jewelry
11.2021 - Current
Key Holder
Purple Cow
04.2021 - 10.2021
Cashier
Walmart
08.2020 - 04.2021
Associate of Science - Nursing
Baton Rouge College