Dedicated and versatile professional with hands-on experience as a Medical Assistant, Phlebotomist Technician, and Material Clerk. Skilled in patient care, specimen collection, clinical support, maintaining medical records, assisting in diagnostic procedures, and managing front and back-office operations, known for strong communication, time management, and the ability to thrive in fast-paced healthcare environments and warehouse environments.
- Took and recorded patients' vital signs, including blood pressure, temperature, pulse, & respiration rates
- Prepared examination rooms, ensuring cleanliness and availability of necessary supplies and equipment
- Scheduled patient appointments, coordinated referrals, and maintained patient records in an electronic health records system
- Assisted with basic laboratory procedures, such as specimen collection, handling, and processing
- Maintained strict adherence to infection control protocols, ensuring a safe and sterile environment
- Provided administrative support, including answering phone calls, verifying insurance information, and handling patient inquiries
- Demonstrated empathy and compassion towards patients, ensuring their physical and emotional well-being