Daijah Guilford
Hockessin,USA
Summary
Childcare professional with proven ability to create stimulating and safe environment for children. Provides reliable support in developing age-appropriate activities, fostering social and cognitive growth. Thrives in team settings and adapts to changing needs, showcasing excellent organizational and interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Neiman Marcus
11.2024 - Current
- Oversaw daily fulfillment operations, ensuring timely and accurate order processing.
- Trained and mentored new associates on best practices and operational procedures.
- Implemented inventory management strategies to optimize stock levels and reduce discrepancies.
- Collaborated with cross-functional teams to enhance workflow efficiency and customer satisfaction.
Nutritional Host
LANKENAU MEDICAL CENTER
07.2023 - Current
- Clearly communicated additional meal requirements, allergies, dietary needs and special requests to kitchen.
- Customer Service
- Carefully reviewed prepared items against customer orders to verify accuracy prior to delivery.
- Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest to accurately fulfill orders and answer customer questions.
Childcare Assistant
Wilson’s Daycare
10.2021 - 04.2023
- Supervised daily activities to ensure safety and well-being of children in care.
- Supported lead educators in managing classroom dynamics and interactions.
- Assisted in planning and implementing age-appropriate educational activities.
- Communicated effectively with parents regarding child development and any concerns.
Sales Associate /Customer Service Associate
NORDSTROM
09.2021 - 03.2023
- Product Knowledge and Technology
- Cashier
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Increased purchase amounts by cross-selling with similar products.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Manager
MCDONALD’S
10.2020 - 10.2021
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored staff performance and addressed issues.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Maintained calm demeanor during high-volume periods.
Education
HIGH SCHOOL DIPLOMA - undefined
Academy Park High School
Sharon Hill, PA06.2022
Skills
- Time Management
- Problem-Solving
- Customer Service
- Product Recommendations
- Display Setup
- Store Opening and Closing
- Teamwork and Collaboration
- Cash Handling Accuracy
- Stocking and Receiving
- Excellent Communication Skills
- Cheerful and energetic
- Patience and empathy
Certification
ServSafe Certification
Timeline
Fulfillment Associate
Neiman Marcus
11.2024 - Current
Nutritional Host
LANKENAU MEDICAL CENTER
07.2023 - Current
Childcare Assistant
Wilson’s Daycare
10.2021 - 04.2023
Sales Associate /Customer Service Associate
NORDSTROM
09.2021 - 03.2023
Manager
MCDONALD’S
10.2020 - 10.2021
HIGH SCHOOL DIPLOMA - undefined
Academy Park High School