Daijah Lawrence
Columbus,GA
Summary
Dynamic Production Supervisor with a proven track record at Krispy Kreme, excelling in team leadership and problem-solving. Enhanced onboarding processes and improved product quality through effective training and inspections. Known for fostering a positive work environment and ensuring adherence to safety standards, driving operational excellence and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Production Supervisor
Krispy Kreme
Columbus, GA
11.2022 - Current
- Supervised daily production operations, ensuring adherence to quality and safety standards.
- Developed training materials that improved onboarding effectiveness for new employees.
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
Cashier Team Lead
Vicky’s Soul Food
Columbus, GA
01.2021 - 11.2022
- Supervised daily operations of cashier team, ensuring efficient service and accurate cash handling.
- Trained new cashiers on point-of-sale systems and customer service protocols.
- Implemented workflow improvements, reducing transaction times and enhancing customer satisfaction.
- Managed inventory levels of cash registers, ensuring adequate supplies for seamless operations.
- Resolved customer inquiries and issues promptly, maintaining positive shopping experiences.
- Conducted regular team meetings to align goals and share best practices among staff members.
Education
Bachelor of Arts - Accounting And Finance
Columbus State University
Columbus, Georgia, GA05-2028
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Flexible schedule
- Positive attitude
- Team management
- Store opening and closing
Timeline
Production Supervisor
Krispy Kreme
11.2022 - Current
Cashier Team Lead
Vicky’s Soul Food
01.2021 - 11.2022
Bachelor of Arts - Accounting And Finance
Columbus State University