Daijah Morrison

Salary: $37,440

Hours per week: 40

Duties and related skills

• Handled customer inquiries and suggestions courteously and professionally.
• Specializes in CRM Software Applications, Websites, Business Development and Financial Services for small businesses in the Martial Arts, Fitness and Wellness Industries.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Salary: $37,440

Hours per week: 40

Duties and related skills

• Developed new strategies for customer retention activities.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Maintained up-to-date knowledge of product and service changes.
• Educated customers about billing, payment processing and support policies and procedures.
• Promoted available products and services to customers during service, account management, and order calls.

Salary: $35,880
Hours per week: 40
Duties and related skills

• Tracked customer service cases and updated service software with customer information.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Investigated and resolved accounting, service and delivery concerns.
• Increased efficiency and performance by monitoring team member productivity and providing feedback.
• Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.

Salary: $41,600
Hours per week: 55

Duties and related skills

• Coordinated team collaboration to share ideas and build best practices.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
• Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
• Identified team weak points and implemented corrective actions to resolve concerns.