DAIJAH OLIVER
Lancaster,SC
Summary
Highly motivated young woman student looking for an opportunity for positive growth. Energetic and outgoing leader determines to deliver quality customer service and results. Independent and dependable achiever whose positive attitude and orderly manner make her a pleasant contributor to any team,
Overview
4
4
years of professional experience
Work History
Service and Food Champion
Taco Bell
Lancaster, SC
01.2024 - 09.2024
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Reduced order processing time through effective multitasking and prioritization of tasks.
- Collaborated with kitchen staff to maintain optimal food quality while managing ticket times effectively during high volume periods.
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
Homecare Aide
Starlight Homecare
Rock Hill, SC
12.2022 - 08.2023
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Cashier
Scotchman
Lancaster, SC
01.2022 - 10.2022
- Consistently achieved high customer satisfaction ratings by providing exceptional service and increased customer loyalty
- Proficient in handling cash transactions, operating cash registers, and processing various payment methods
- Knowledge of product placement and merchandising strategies to enhance sales and optimize customer experience.
Customer Service Representative
Emerge WFH
Boca Raton, FL
03.2021 - 12.2021
- Successfully resolved complex customer issues through effective problem solving and communication skills, resulting in high value resolution rates
- Ability to work independently and manage time efficiently, demonstrating self-motivation, reliability, and adaptability in a remote working environment
- Proficiency in using customer relationship management (CRM) software and other communication tools to document customer interactions and maintain accurate records.
Picker
Ross Distribution Center
Rock Hill, SC
07.2020 - 01.2021
- Consistently achieved high productivity targets by accurately and effectively picking and packing orders within specified timeframes
- Excellent organizational skills, enabling efficient inventory management and the ability to locate and retrieve items quickly and accurately
- Familiarity with safety protocols and practices, ensuring a safe working environment and minimizing accidents or injuries.
Education
High School Diploma -
Lancaster High School
Lancaster, SC05.2017
Skills
- Strong teamwork
- Customer service focus
- Efficient multitasking
- Reliability and punctuality
- Cleanliness and hygiene
- Food safety knowledge
- Phone Etiquette
- Health and Safety Regulations
- Complaint Handling
- Sales and Upselling
- Customer Service
- Fast and efficient service worker
Timeline
Service and Food Champion
Taco Bell
01.2024 - 09.2024
Homecare Aide
Starlight Homecare
12.2022 - 08.2023
Cashier
Scotchman
01.2022 - 10.2022
Customer Service Representative
Emerge WFH
03.2021 - 12.2021
Picker
Ross Distribution Center
07.2020 - 01.2021
High School Diploma -
Lancaster High School