DAIJANE PARKER
Blackwood,NJ
Summary
Organized and dependable individual with front desk customer service and administrative support experience. Eager to learn and highly trainable with motivation to acquire new skills. Maintains a positive work ethic, communicates clearly, and commits to professionalism and confidentiality in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Patient Representative
Advocare Pediatrics
03.2026 - Current
- Check patients in and out while providing friendly, professional customer service.
- Verify insurance coverage and patient information prior to appointments.
- Collect and update demographic and insurance information accurately.
- Answer phones, schedule appointments, and assist patients with questions.
- Maintain confidentiality while working with medical records and sensitive information.
Sales Associate / Lead Support
Children's Place
Blackwood, NJ
10.2019 - Current
- Served as the first point of contact for customers, providing friendly, professional assistance.
- Answered customer questions in person and by phone.
- Supported management with opening/closing procedures and daily operations.
- Assisted with training new staff.
- Operated POS systems and processed transactions accurately.
Social Work Intern
Gentiva Hospice
Petersburg, VA
01.2024 - 05.2025
- Provided administrative and front-office support in a healthcare setting.
- Assisted with client communication, scheduling, and documentation.
- Maintained confidentiality while supporting social workers and interdisciplinary staff.
Education
Bachelor of Social Work - undefined
Virginia State University
05.2025
High School Diploma - undefined
Timber Creek Regional High School
06.2020
Skills
- Managed phone interactions and supported call navigation
- Assisted in welcoming and directing visitors efficiently
- Provided reliable customer service and maintained positive client relationships
- Supported insurance verification processes with accuracy
- Facilitated patient check-in and check-out procedures
- Provided administrative support to enhance workflow
- Maintained confidentiality and exercised professional discretion
- Demonstrated effective time management and multitasking abilities
- Exhibited attention to detail
- Adapted quickly to new tasks and processes
Timeline
Patient Representative
Advocare Pediatrics
03.2026 - Current
Social Work Intern
Gentiva Hospice
01.2024 - 05.2025
Sales Associate / Lead Support
Children's Place
10.2019 - Current
High School Diploma - undefined
Timber Creek Regional High School
Bachelor of Social Work - undefined
Virginia State University